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Our iLearn blog is packed full of articles, ideas and puzzles related to the training industry. With new posts on a daily basis be sure to check in regularly to stay up to date with all the 'ins and outs'!

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Effective training tips to improve your negotiation skill set

Negotiation skills are often listed as a desirable asset and qualifications for jobs. However, negotiation skills require a collection of communication and interpersonal skills. A successful negotiation always requires two parties to carry out an agreement that is duly acceptable for them.  Negotiation skills are important in getting what you...

What is Insurance Law?

Before we move forward to what Insurance Law is, it is important to know what insurance is. Insurance is a contract whereby, for specified consideration, one party undertakes to compensate the other for a loss relating to a particular subject as a result of the occurrence of designated hazards  Insurance...

A framework for understanding corporate social responsibility

Corporate social responsibility (CSR) is a business approach that contributes to sustainable development by delivering economic, social and environmental benefits for all stakeholders. CSR is a concept with many definitions and practices. The way it is understood and implemented differs greatly for each company and country. Moreover, CSR is a...

How to think critically and master problem solving

Critical thinking and problem solving skill is one of the most highly valued characteristics you can have as an entrepreneur. Improve this skill and you reap the benefits of saving time, making money and finding the next big idea for your business. Professional problem-solving is the beating heart of amazing...

How can training courses be used as a company benefit?

Employee training not only provides benefits to the individual, but also to the business, helping your company to continue running effectively. However, once you have given initial job training, such as with a new employee, is there need for any further training investment?  Continual employee training is definitely worth...

5 Benefits of Health and Safety Management System

What is a Safety and Health Management System? A Health and Safety management system is the part of the organisation's management system which covers: The health and safety work organisation and policy in a company The planning process for accident and ill health prevention The line management responsibilities and The practices, procedures and resources...

Top 7 benefits of ongoing staff training and development

Staff training and development can serve to improve an employee's poor performance or enhance their already stellar skills to allow them to advance to a new job title. It can be incorporated as part of an ongoing professional development program across your staff, and used to help show employees you...

Computational Fluid Dynamics (CDF) explained

What is fluid flow? Fluid flow is: Breathing, drinking, digesting, washing, swimming, smoking Laundering clothes, and hanging them out to dry Heating or ventilating a room; extinguishing a fire with water Burning gasoline in an automobile engine to create power and (unfortunately) pollution Making soup, creating plastics from petroleum Flying an airplane, parachuting, surfing, sailing, soldering,...

How to develop web applications using C# or VB.NET

Web application A Web application (Web app) is an application program that is stored on a remote server and delivered over the Internet through a browser interface.  Unlike traditional desktop applications, which are launched by your operating system, web apps must be accessed through a web browser.  Web development courses...

A simple guide to successfully manage an IT Project

IT project management is a sub-discipline of project management in which information technology projects are planned, monitored and controlled. What is an IT Project? An IT project can be any type of project that deals with IT infrastructure, information systems or computer technology. This can include software development activities, such as...

How to manage a Real Estate Portfolio effectively

A perfect portfolio depends largely on your goals, your personal and financial situation, and how much risk you can handle. Like many things in life, the idea of a perfect portfolio is highly personal. What is Portfolio Management? Portfolio management is the making of decisions about investment mix and policy, matching...

A guide to keep your business running with stability regardless of external impacts

All businesses and non-profit organisations face the risk of unexpected events, such as a natural disaster, loss of funds through theft, or injury to staff, customers, or visitors on your premises, could impact operations. Any of these events can cost your organisation money or cause your organisation to permanently...

Do you have what it takes to be a fraud investigator?

Those interested in working in the fraud investigation field often think that they need a form of advanced degree. There are no formal educational requirements for becoming a fraud investigator but there are many fraud investigation training courses available, as well as fraud management courses. There are online courses available...

Ways to improve your recruitment and selection process

It is a challenge to find the best possible individual who can fit within your culture and contribute in your organisation. Keeping the best people, once you find them, is easy if you do the right things right. These specific actions will help you with recruiting and retaining all the...

5 ways to nail being a good Hotel General Manager

The hotel general manager is a very important job role within the hospitality sector, this is the person that can balance several tasks while still keeping a smile on their face. In the last 10 years the industry has changed significantly, these changes can be aligned to the recent...

Top 5 reasons why you should study media work ethics

“Ethics - Moral rules of conduct that guide one’s decisions.” Many of us don't consider the importance of ethics in our business and work environments, though they surround us wherever we go. Think about it - most of us want to work for ethical organizations. We also want to feel...

What does a training manager do?

What does a training manager do? Training managers are present in all companies to provide a service; they organise and manage training programmes within an organisation. They are there to ensure that people gain and develop skills needed to enable them to carry out their jobs effectively. They usually create...

Enterprise Resource Planning Explained

What is enterprise resource planning? Enterprise Resource Planning (ERP) is a software application which helps businesses to manage and connect information from all core areas of the organisation with the aim of improving effective decision making. ERP software solutions promote visibility throughout the entire organisation, allowing decision makers to improve...

Business Budgeting Explained

What is business budgeting? A budget is a financial plan for the future, this looks at the revenue and costs of a fully functional business. The budget is about much more than just financial numbers, but also consists of controls. The budgetary control is the process in which financial control...

How to become a retail marketing expert

Today’s consumer lifestyles, values, habits, expectations and methods of communicating have changed totally. The way you market your enterprise must keep up with change. Your marketing must keep up with the changes in society, lifestyles, values, technology, economy, shopping habits and demographics.  Image and Branding Marketing incorporates your business image, your...

An effective guide to developing skills to improve working methods

As an employee, we often sit back and wait until our annual or monthly performance review to identify any areas that we need to improve. It is important to be in a position of accountability, to improve your skill set, learn by setting your personal benchmarks and to review...

6 Things You Didn't Know About Public Relations

Public Relations can be a vast and confusing field. What exactly is Public Relations, or more importantly, what isn’t? Rather than dig into the deep history, we thought we’d share six facts about things you likely didn’t know about Public Relations. In doing so, we hope you learn a...

5 Reasons you should study IT Business Management

IT business management is present within many organisations today, the IT side of most businesses still continues to struggles in making a partnership with the business side. Today’s IT managers seem to be more like acrobats than technologists, they are made to juggle technology and teams along with different...

5 simple ways CMMS can improve hotel maintenance

The success of hospitality business relies on one main thing — customer satisfaction. You might boast of the best facilities, best property, excellent staff and unparalleled service, but it just takes one wrong step from your end for customers to pack their bags and go somewhere else.  This is...

A guide to understanding the importance of measuring Total Organic Carbon

What is Total Organic Carbon (TOC)? TOC is the measure of the level of organic molecules or contaminants in purified water. TOC is an analytic technique that helps organisations understand whether the water they are using is pure enough for their processes. All water, no matter how pure, contains some...