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Effective Office Management and Administrator Skills

  • Overview ImageOverview
  • Outline ImageCourse Outline
  • Scheduled ImageScheduled Dates

Course Overview

This course is designed to improve the skills of the participants as Office Managers, Secretaries, and Administrators in the esteemed organisations they are working or aspiring to join soon. The program abides by all the required tools and advanced techniques to enhance the behavioural and interpersonal skills of the participants to the highest level. Delegates of this program are ensured to stay in control and on top of all their responsibilities, along with rewards per their performance and credibility.

Objective:

  • Aware of the competencies in the administration domain in the global panorama
  • Know their Job role and responsibilities
  • Streamline work responsibilities and work environment
  • Improve effective communication and win goals
  • Develop interactions and relationships among team members
  • Develop both intrapersonal as well as interpersonal skills
  • Learn Time Management Skills
  • Improve the organisational and planning methods
  • Indulge into creative thinking by applying the advanced techniques they will learn
  • Improve conflict management abilities
  • Set priorities while scheduling diaries
  • Overcome stress and balance between personal and professional life
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Course Outline

Harnessing Advanced Administrative Skills

  • Introduction
  • Mind Mapping Techniques- controlling the power of the mind
  • Study of Right Brain/Left Brain Theory
  • Planning by using the techniques of the Gantt chart to manage work progress
  • Meeting Deadlines for big projects
  • Improve the Admin Skills by Introducing unique problem-solving techniques
  • Unique and effective decision-making by applying the advanced tools
  • Learning to arrange effective meetings
  • Noting the minutes of meetings
  • Learn to work for more than one manager

Dealing with Perception and Behaviour

  • Introduction to perception and how it affects behaviour
  • Dealing with 6-9 situations at a time
  • Empathy
  • Understanding the requirements and pressures of other departments
  • Advanced Conflict Management Techniques

Planning and Goal Setting

  • Importance of Goals
  • Why people set goals
  • Coincide with personal and organisational goals
  • How to set goals strategically
  • Definition of realistic goals
  • Study of S.M.A.R.T Goals
  • Making Action Plans

Communication & Body Language

  • Improving Business Communication
  • Telephonic Skills
  • Communicating while handling complaints
  • Learning telephonic etiquette
  • Perfect Telephonic Role Play
  • Etiquettes of email drafting
  • Selecting persuasive sets of words while drafting letters, memos, and emails
  • Using proper language during writing
  • Importance of Body Language
  • How can gestures work
  • Positive and negative implications of Body Language

Creating a Positive Office Environment

  • Take the initiative to create a positive office environment
  • Meet the expectations of the senior management and stay a step ahead
  • Develop a good relationship with the boss
  • Sharing goals and visions with the other employees
  • Personal SWAT analysis
  • Incorporate the latest techniques for an effective secretary

Team Building Spirit

  • Be a people's person but headstrong about implying strategies
  • Focus on developing teams and retaining the team spirit
  • Strict the rules
  • Develop excellent interpersonal yet professional communication with colleagues
  • Improving the etiquette of meeting visitors
  • Charming personality
  • Body language
  • First impressions do matter

Benefits Of Time Management

  • Importance of Time Management for organisational growth
  • Juggling multiple tasks at a time
  • Set your own goals and be a go-getter
  • Pick up the time wasters and take action at the workplace
  • Conquer stress by handling the work pressure systematically
  • Set priorities for your work
  • Make quick decisions for the organisational benefits

Assessment and Discussion

  • Making an action plan
  • Applying the action plan at the workplace
  • Feedback
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Schedule & Fees

3 For 2Offer

Get the most out of group training with our special discount! Register 3 of your participants together on the same course and only pay for 2.

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Location

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  • Business Administration

London

$4,900

London

Duration: 20 CPD hours (5Days)

date: 01 - 05 Jan 2024

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  • Business Administration

Milan

$4,900

Milan

Duration: 20 CPD hours (5Days)

date: 26 Feb - 01 Mar 2024

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  • Business Administration

Prague

$4,900

Prague

Duration: 20 CPD hours (5Days)

date: 29 Apr - 03 May 2024

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  • Business Administration
Amsterdam

Duration: 20 CPD hours (5Days)

date: 03 - 07 Jun 2024

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  • Business Administration

Istanbul

$4,900

Istanbul

Duration: 20 CPD hours (5Days)

date: 08 - 12 Jul 2024

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  • Business Administration

Madrid

$4,900

Madrid

Duration: 20 CPD hours (5Days)

date: 05 - 09 Aug 2024

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  • Business Administration

Dubai

$4,900

Dubai

Duration: 20 CPD hours (5Days)

date: 21 - 25 Oct 2024

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  • Business Administration

Prague

$4,900

Prague

Duration: 20 CPD hours (5Days)

date: 18 - 22 Nov 2024

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  • Business Administration

London

$4,900

London

Duration: 20 CPD hours (5Days)

date: 16 - 20 Dec 2024

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  • Business Administration

Effective Office Management and Administrator Skills

Duration:5 Days (20 CPD hours)

date:01 - 05 Jan 2024

London

London

$4,900


Register Now
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Why Choose London Training For Excellence?

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    Reliability

    We will never cancel a confirmed booking

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    Support

    We offer around the clock support

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    Tailored

    We customise our courses to suit your personal learning needs

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    Quality

    Our courses are delivered by highly experienced industry experts

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    Recognition

    All our courses are accredited by the CPD Standards Agency

Frequently Asked Questions

How can training courses be used as a company benefit?

Training is hugely beneficial to both yourself and your company. It enables you to employ new technologies, increases your productivity and enables you to be more autonomous. Have a look here at our infographic on the importance of training and development!

How often do you update your course content to ensure relevancy?

Our course content is constantly reviewed and updated to ensure we stay up to date with all the latest trends. After every course is completed we review the feedback and improve the material where necessary.

Do you keep your classroom environment and instructional methodologies current with today’s real-world workplace?

Yes, we focus our training on ‘real-world’ scenarios and our trainers are all highly experienced and skilled in their relevant fields.

Are your courses eligible for professional certification?

Yes, we offer certification with all our courses, every course is entitled to CPD (Continuous Professional Development) hours which you can put towards your professional portfolio.

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Effective Office Management and Administrator Skills

  • United KingdomLondon
  • calendar01 - 05 Jan 2024
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  • United KingdomLondon
  • 01 - 05 Jan 2024
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