This course is designed to help individuals to communicate assertively and positively to get maximum results.
Humans are social entities and as a result a lot of time is spent every day communicating with others. It is essential to know how to communicate effectively to get results. Any performance improvement here will directly lead to benefits for your team, your job and your personal life.
It is well known that an essential quality of a good team is their efficient communication style. Communication is a skill and as a result it can be learned and mastered by persistent practice.
This interactive course focuses on all aspects of communication. You will learn about assertiveness, self-awareness, empathy, confidence, body language, questioning styles, emotional intelligence and many related topics. The course is full of exercises to give you hands on experience on mastering the art of communication. The course is designed to accommodate two types of delegates with optional content that are provided. Some contents are ideal for delegateswho know each other and are perhaps working as a team and want to enhance their inter-communication skills. A difference set of optional content is ideal for delegates who don’t know each other and are looking forward to improve their general communication skills with colleagues, clients, managers and employees.
In this highly practical course you will learn:
- What are different styles of communication and what benefits each type provides?
- How to ask the right questions at the right time.
- What causes misunderstanding?
- How can you minimise misunderstanding?
- How to use active listening to gain rapport and commitment.
- How to get what you want and stay friends.
- How to be assertive.
- How to be empathic.
- How to use simple empathic techniques to construct sentences based on what you hear from others.
- How to ask repeatedly until you get to the core part of issues.
- How to provide feedback to others such as your team members, your colleagues or those managed by you.
- How can you read people through their body language and understand their motives better?
How to use systematic methods to evaluate what you know about yourself and what you know about others. Use this knowledge to communicate more effectively with others and also learn which areas you need to expand on or get other people to help you on.
English, Arabic, Other languages available on request
1 – 10 Participants
Deadline for registration is 5 days prior to the course start date. Those who wish to register after the deadline should email us directly at sales@londontfe.com to check availability.
A London Training for Excellence Professional certificate will be issued to all participants on completion of this course. In addition you will receive a certificate confirming the number of CPD hours achieved for this course.
With a combined management and training experience of over 70 years and clients ranging from large corporations and government bodies to small private firms and sole traders we don’t believe in a 'one size fits all' policy. We seek out experienced business professionals to deliver what they know best. Our training programmes are dynamic and effective giving you the knowledge you require but most importantly backed by real life practical examples.
Right from the moment you choose London Training for Excellence, we are a source of support, giving you the skills and Knowledge to help you with your career; whether you want to change career paths or further develop your current role we are here to help.
Here are some more advantages of choosing London Training for Excellence:
Quality – High class programmes delivered by experience business professionals. Reliability – We will never cancel a confirmed booking, we run courses in more than 21 locations Worldwide and work around the clock to ensure every delegate receives the support they require. We even operate a 24 hour support line to help cater for your every need.
Recognition – We are fully accredited by The CPD Standards agency, OC4N and have recognition from ILM. We are committed to quality and are certified ISO9001. In addition, we have been one of the most requested providers on Findcourses.
We hope to welcome you onto a course soon.
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