May 04 - May 06 2020Online
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4 More Course Dates Available
Available languages: English | Arabic
During the course of many conversations we end up asking some questions. We ask questions for a variety of reasons; we may want to obtain more information, show that we are following the other person, or sometimes we may want to challenge them. Whatever the need, knowing what to ask and how to ask is a critical skill within communication that if mastered can pay huge dividends.
The best way to learn about different styles of questions is through examples. In this course all questions types are defined followed by examples so delegates can clearly see how they work in practice. Numerous real world conversations are also provided to demonstrate clearly how an exchange containing specific questions would work in practice. Bad questions are also explored which help the delegates to see their effect on a conversation and how these questions could change the way others look at them after asking such questions.
Being good at questioning others also indirectly helps you to become better at answering them by understanding the motive behind each question type. This is particularly applicable to manipulative questions which are also covered in this course in addition to good strategies for responding to them.
Thiscourse contains a series of optional exercises which you can incorporate in your course. These can easily extend the course to 1.5 days. Some of these exercises contain variations which allow you to customise them based on your delegates’ specific needs and background.
This course is also useful for managers or people new to management roles who usually need to ask lots of questions as part of their daily roles. The session on asking questions from a group is in particular useful for managers addressing a team or asking questions in a meeting.
In this highly practical course delegates will learn:
Motivational and Engaging Questions
Employees of professional or formally regulated bodies are generally expected to have CPD accredited training. This type of accreditation ensures that the training is knowledgeable, informed and constantly updated. It ensures our standards as a company are kept high and consistent.
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Our course content is constantly reviewed and updated to ensure we stay up to date with all the latest trends. After every course is completed we review the feedback and improve the material where necessary.
Yes, we focus our training on ‘real-world’ scenarios and our trainers are all highly experienced and skilled in their relevant fields.
Yes, we offer certification with all our courses, every course is entitled to CPD (Continuous Professional Development) hours which you can put towards your professional portfolio.
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