Objective:

By the end of the program, participants are expected to:

• Be familiar with the key concepts of document management systems.
• Recognize the importance of document management systems.
• Understand document and records management lifecycle.
• Use the concepts of document and records management to deliver business effectively.
• Determine the requirements and rules of archiving and indexing technology.
• Apply the archiving and indexing technology in the organizations and offices effectively.
• Follow unified archiving and indexing procedures properly.
• Maintain a well- controlled computerized document management system.
• Link how document and records management can be implemented across your organisation.
• Create a document and records management plan of action to implement in their organization and learn from best practice implementations and case studies. Covering: Needs Analysis, Implementation Strategies, Technical Specifications & Procedures, Security and Compliance with Good & Best Management Practices

• Objective of Document Management Systems
• EDMS Systems and Direction of the Technology
• Role to Documents in our Business
• Supporting Business Processes
• Legal Requirements
• Knowledge Management
• Features of EDMS Systems
• Strategies for EDMS Implementation
• Understanding Good Management Practices and Role Documents Play
• Assessing Documentation Needs for the Business Processes
• Knowledge Management through EDMS Systems
• EDMS System Implementation
• Analysing Needs
• Choosing Implementation Strategy
• Technical Specifications & Procedures
• Scanning
• Storage Structure
• OCR or Vectorization
• Indexing
• Security
• Workflow
• Contracting Arrangement
• Monitoring Implementation
• Testing and Acceptance
• Operation Support
• Business Process Automation & Workflow Systems
• Understanding Workflow Integration
• Identification of Business Processes
• Identification of Business Processes Needing Workflow
• Technical Specifications and Implementation Procedures
• Implementing Workflow with EDMS and Knowledge Management Systems
• Program Recommendations & Action Plan