Apr 20 - Apr 22 2020Online
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3 More Course Dates Available
Available languages: English
Have you ever felt intimidated by others? How many times have you told yourself that you could have done better when handling a conversation only to repeat the same mistakes again? Do you like to stay out of conflicts and keep to yourself? Do people take advantage of you?
If your answer to these is “yes”, then this course is for you. You will learn how to boost your confidence and express yourself assertively. Handling other people, whether they are aggressive or passive, is something we all need to do no matter what we do in our jobs and doing it well consistently requires a skill.This course helps you to master this skill. Your company will also greatly benefit from having staff that can ‘assert’ themselves. All opinions are heard and miscommunication is decreased.
This course contains many practical, step-by step guidelines on how to approach others and construct sentences to get maximum results. You will learn about the right attitudes, body language, styles of communication and psychology behind manners such as passive-aggressive behaviour. You will learn how to stay in control and project that feeling into others as well.
You will master assertive techniques through repetition and practical exercises, so when you leave the course you are ready to use your new skills straight away.
In this highly practical course delegates will learn:
Employees of professional or formally regulated bodies are generally expected to have CPD accredited training. This type of accreditation ensures that the training is knowledgeable, informed and constantly updated. It ensures our standards as a company are kept high and consistent.
We will never cancel a confirmed
We operate a 24-hour support line. Just call
We customise our courses to suit all personal learning
Our courses are delivered by highly experienced,
All our courses* are accredited and certified
We are accredited by CPD, ILM and OCN Credit4learning. We are also quality certified by the world’s most widely adopted
Quality Management System, ISO 9001. Please check the accreditations of individual courses, accreditations vary.
Training is hugely beneficial to both yourself and your company. It enables you to employ new technologies, increases your productivity and enables you to be more autonomous. Have a look here at our infographic on the importance of training and development!
Our course content is constantly reviewed and updated to ensure we stay up to date with all the latest trends. After every course is completed we review the feedback and improve the material where necessary.
Yes, we focus our training on ‘real-world’ scenarios and our trainers are all highly experienced and skilled in their relevant fields.
Yes, we offer certification with all our courses, every course is entitled to CPD (Continuous Professional Development) hours which you can put towards your professional portfolio.
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