Root Cause Analysis is a set of methodologies within the field of quality management and quality control. Over the years, with the increasing complexity of systems, processes and manufacturing there has come a need for staff to be able to efficiently analyse problems and find key faults in a given system. Root Cause Analysis or RCA provides a set of tools that facilitate this process.
This course is centred around a set of useful tools within RCA that can help a variety of fault finding applications. The best way to learn these techniques is by example and plenty of examples are provided in the course. Delegates then get to practice these techniques by going through a number of exercises.
The main aim of an RCA analysis is to find root causes for a given problem so it can be addressed. It is ultimately about prevention and focusing on what matters the most. RCA is often iterative and the tools need to be used in succession and conjunction with each other in order to derive accurate and meaningful results.
This course is ideal for delegates interested in problem solving, decision making, impact analysis, fault finding, reliability and process control. The RCA tools help identify symptoms, impact, consequences and effects. It helps identifying areas that their improvement can lead to significant gains.
In this highly practical course participants will learn:
RCA Process
- What is Root Cause Analysis (RCA)?
- What are the steps involved in an RCA process?
- What methodologies are used within RCA?
- What are various types of causes?
- What are best practice guidelines when performing an RCA?
- What are pitfalls of RCA that you need to be aware of?
5 Whys
- What is the 5 Whys technique?
- How can you use it for RCA?
Questioning Skills
- How can you use a structured approach to make sure you ask the right questions?
- How to use this structured approach to make sure you ask a diverse set of questions about all areas?
Evaluating Impact of Change and Decisions
- How to look forward to evaluate the impact of a change or a new decision on the current state?
- How to use this forward looking approach systematically and correctly to get meaningful results?
Cause and Effect Diagrams
- What is a cause and effect diagram?
- What is a fishbone diagram?
- How can you use this technique to search for root causes?
Pareto Analysis
- What is Pareto principle?
- How can you use the Pareto Principle to prioritise your RCA approach systematically?
Impact Analysis
- What is impact analysis?
- How can you use a powerful matrix to focus on high-risk areas first?
- What are the 5 steps involved in an impact analysis?
English, Arabic, Other languages available on request
1 – 10 Participants
Deadline for registration is 5 days prior to the course start date. Those who wish to register after the deadline should email us directly at sales@londontfe.com to check availability.
A London Training for Excellence Professional certificate will be issued to all participants on completion of this course. In addition you will receive a certificate confirming the number of CPD hours achieved for this course.
With a combined management and training experience of over 70 years and clients ranging from large corporations and government bodies to small private firms and sole traders we don’t believe in a 'one size fits all' policy. We seek out experienced business professionals to deliver what they know best. Our training programmes are dynamic and effective giving you the knowledge you require but most importantly backed by real life practical examples.
Right from the moment you choose London Training for Excellence, we are a source of support, giving you the skills and Knowledge to help you with your career; whether you want to change career paths or further develop your current role we are here to help.
Here are some more advantages of choosing London Training for Excellence:
Quality – High class programmes delivered by experience business professionals. Reliability – We will never cancel a confirmed booking, we run courses in more than 21 locations Worldwide and work around the clock to ensure every delegate receives the support they require. We even operate a 24 hour support line to help cater for your every need.
Recognition – We are fully accredited by The CPD Standards agency, OC4N and have recognition from ILM. We are committed to quality and are certified ISO9001. In addition, we have been one of the most requested providers on Findcourses.
We hope to welcome you onto a course soon.
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