course details

  • LondonLondon
  • 1 Days
  • 6 hours
  • 19/09/2017
€ 4,100.00
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accreditation bodies

Employees of professional or formally regulated bodies are generally expected to have CPD accredited training. This type of accreditation ensures that the training is knowledgeable, informed and constantly updated. It ensures our standards as a company are kept high and consistent.

  • course overview
  • who should attend?
  • why choose us?
  • key facts

When a group of people get together, they are usually geared towards actions. There are issues or problems they want to address. There is information and insights they want to exchange. One way to do this is to simply invite people to a meeting and say let’s have a chat. This, as you can imagine, is very inefficient. People would end up talking about everything else but the main topic.

To make the event “purposeful” there is a need for someone to shape and guide the process of working together. This person can help the group to reach its goals and accomplish what it set out to do. This person is called a “facilitator”.

Facilitation is an important set of skills suitable for anyone, especially those in a leading position. Facilitation skills can be used in meetings, training courses, planning sessions, workshops, brainstorming sessions and a variety of events where a group of people need to interact with each other.

In this course, delegates learn about a variety of facilitation techniques and how to help people move through a process together towards a specific objective. Delegates will learn how to draw out ideas and opinions of group members and inspire them to become more creative and productive while interacting with each other. They will learn how to prepare for a meeting, what facilitation tools to consider, what “group processes” to use, how to handle difficult situations and when to intervene. The course is full of best practice guidelines that if followed would make the task of facilitation easier and more efficient.

The course contains numerous exercises enabling delegates to practice facilitation skills in simulated meetings. Facilitation skills is fairly hands-on, requiring face-to-face interaction with people. As such, this training materials is an ideal resource to setup and deliver an exercise-driven course on this important skill.

In this highly practical course participants will learn:

What is Facilitation?

  • Who is an ideal facilitator?
  • What are the three stages of facilitation?
  • What is a “group process”?
  • What should you consider when designing an event before you get to facilitate it?

Making People Work Together

  • How to create a positive atmosphere.
  • How to establish your authority as a facilitator.
  • How to handle energy levels.
  • What are icebreakers and how can they benefit you?

Facilitation Tools

  • What are some of the facilitation tools and group processes you can use to get people interacting with each other?
  • What are best practice guidelines on running roleplays?

Brainstorming Tools

  • What are the 4 main stages of brainstorming?
  • How to run efficient brainstorming sessions.
  • How mind maps can be used as creative tools as well as a recording tools?
  • What are some brainstorming techniques you can utilise to encourage creativity?

Responding to Issues

  • What are conflicts?
  • How to handle difficult people and situations.
  • What to consider when you need to intervene.

Guiding the Event

  • What are best practice guidelines on facilitating an efficient event?
  • How to avoid cascading problems where one issue leads to a bigger one until it leads to a stressful situation.
  • How to pace an event.


  • English, Arabic, Other languages available on request

  • 1 – 10 Participants

  • Deadline for registration is 5 days prior to the course start date. Those who wish to register after the deadline should email us directly at to check availability.

  • A London Training for Excellence Professional certificate will be issued to all participants on completion of this course. In addition you will receive a certificate confirming the number of CPD hours achieved for this course.


With a combined management and training experience of over 70 years and clients ranging from large corporations and government bodies to small private firms and sole traders we don’t believe in a 'one size fits all' policy. We seek out experienced business professionals to deliver what they know best. Our training programmes are dynamic and effective giving you the knowledge you require but most importantly backed by real life practical examples.

Right from the moment you choose London Training for Excellence, we are a source of support, giving you the skills and Knowledge to help you with your career; whether you want to change career paths or further develop your current role we are here to help.

Here are some more advantages of choosing London Training for Excellence:

Quality – High class programmes delivered by experience business professionals. Reliability – We will never cancel a confirmed booking, we run courses in more than 21 locations Worldwide and work around the clock to ensure every delegate receives the support they require. We even operate a 24 hour support line to help cater for your every need.

Recognition – We are fully accredited by The CPD Standards agency, OC4N and have recognition from ILM. We are committed to quality and are certified ISO9001. In addition, we have been one of the most requested providers on Findcourses.

We hope to welcome you onto a course soon.

Instructor: LondonTFE


Organizer: LondonTFE

End Date: 19-09-2017

Course Duration: 1 Day(s)

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€ 4,100.00

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