Apr 13 - Apr 15 2020Online

Price: €1,400.00 (EUR)

Book Now

Can't find the right course? We can offer you a bespoke option. Send us a message today.

Bespoke Course

COURSE OVERVIEW

  • 3 Days
  • 12 Hours

Available languages: English

Since the industrial revolution, the world has gone though a major development frenzy leading to the production of the vast number of products and services that we enjoy today. As the number of products, ideas and concepts have increased, so is the need to inform and convince others of their benefits and applications to personal and professional lives. Sales skills therefore have become a vital part of any successful business and organization. The sophisticated sales industry active today has introduced new selling philosophies and pioneered modern techniques and sales methodologies.

Whether you are directly involved in sales as a salesperson or the production of these products or services, knowing how to sell is an incredibly useful skill. This comprehensive course, introduces traditional (influence-based) and modern (facilitative and consultative based) selling techniques and prepares the delegates for a variety of sales environments from retail and customer facing selling to sophisticated business-to-business trade involving large projects.

Psychology is one of the main components of this course. There is an emphasis on customer loyalty which is responsible for most sales and long term profitability of any business. As a salesperson you need to take specific steps (relying heavily on many psychological aspects) to create a loyal customer that keeps coming back to you time and again.

This course contains many exercises, roleplays, and guidelines to help the delegates master the sales skills during the course and start applying their newly acquired knowledge to their professional lives straight away.Bite sized group exercises are also providedthat focus on specific concepts. These are then followed by more comprehensive sales exercises that help the delegates to put a series of smaller skills into practice and learn how to approach sale events as a whole.

In this day-long highly practical course delegates will learn:

Why People Buy?

 

What are sales myths?

  • What attitudes work best to make the most conversations?
  • What is the relationship between sales and marketing?
  • What makes people accept a salesperson’s offer?

What framework should you follow when selling?

  • What are the historical approaches to selling?
  • What steps should you follow explicitly to get results?
  • How to close a deal with ease

What strategies should you follow?

  • How to overcome objections
  • How to produce a convincing presentation
  • How to prepare for a sales activity and what should you pay attention to before attending a sales meeting to increase your chances of success
  • How to be an ethical salesperson
  • What are the historical sales strategies and how have they progressed through time?

What is the best way to structure your sales pitch?

  • What formula works best?
  • How to create a loyal customer by delivering a pitch directly targeted at them
  • How to respond to a customer’s needs

How to use modern approaches of selling?

  • What are the best strategies to use in business-to-business sales activities?
  • How to establish rapport and gain the trust of the customer
  • What are the differences between modern and traditional sales techniques and how can you take advantage of these new trends?
  • How does a successful salesperson cope with changes in modern trading?

How to present yourself optimally using psychology?

  • How does first impression work and how to take advantage of it?
  • How to read the body language of a customer and use your own body language to emphasise key points
  • How to improve your listening skills
  • How to appear more confident

REQUEST OUTLINES

Please provide your details so we can send you a link to download the outlines.

By submitting this form you agree to our Terms and Condition and Privacy policy


ACCREDITATIONS

Employees of professional or formally regulated bodies are generally expected to have CPD accredited training. This type of accreditation ensures that the training is knowledgeable, informed and constantly updated. It ensures our standards as a company are kept high and consistent.


The CPD has

  • 8000 MEMBERS in…
  • 150 COUNTRIES, with…
  • 80 CHAPTERS

Helping to develop learning worldwide.

WHY CHOOSE US?

  • Reliability

    We will never cancel a confirmed

  • Support

    We operate a 24-hour support line. Just call

  • Tailored

    We customise our courses to suit all personal learning

  • Quality

    Our courses are delivered by highly experienced,

  • Recognition

    All our courses* are accredited and certified

We are accredited by CPD, ILM and OCN Credit4learning. We are also quality certified by the world’s most widely adopted
Quality Management System, ISO 9001. Please check the accreditations of individual courses, accreditations vary.

FREQUENTLY ASKED QUESTIONS

How can training courses be used as a company benefit?

Training is hugely beneficial to both yourself and your company. It enables you to employ new technologies, increases your productivity and enables you to be more autonomous. Have a look here at our infographic on the importance of training and development!

How often do you update your course content to ensure relevancy?

Our course content is constantly reviewed and updated to ensure we stay up to date with all the latest trends. After every course is completed we review the feedback and improve the material where necessary.

Do you keep your classroom environment and instructional methodologies current with today’s real-world workplace?

Yes, we focus our training on ‘real-world’ scenarios and our trainers are all highly experienced and skilled in their relevant fields.

Are your courses eligible for professional certification?

Yes, we offer certification with all our courses, every course is entitled to CPD (Continuous Professional Development) hours which you can put towards your professional portfolio.

SOCIAL MEDIA CARDS

Processing

PROCESSING, PLEASE WAIT...