1.0: Define the PMO

1.1  Rationale for a Project Management

       Office

       1.1.1   Purpose & Definition

       1.1.2   Vision & Mission

1.2  Organizational Considerations

       1.2.1   Values & Behaviors

       1.2.2   Strategic Business Drivers

       1.2.3   Project vs. Program vs. Portfolio

       1.2.4   PMO Capacity

       1.2.5   Environmental Issues

       1.2.6   Service Levels

       1.2.7   Formal PMO Organizational Models

       1.2.8   Scope of Authority
 

1.3  Potential Functions

       1.3.1   Process Development & Integration

       1.3.2   Tools & Templates

       1.3.3   Project Team Support

       1.3.4   Project & Program Planning Support

       1.3.5   Project & Program Execution Support

       1.3.6   Portfolio Management Support

       1.3.7   Organizational Training

       1.3.8   Intellectual Capital Management

2.0 Implement the PMO

2.1   Validation

        2.1.1    Goal Setting

        2.1.2    Executive Support

        2.1.3    Budget

        2.1.4    Implementation as a Project

1. Organization

        2.2.1    Charter

        2.2.2    Leadership

1. Skill Sets & Staffing
2. Roles & Responsibilities

2.3   Infrastructure Requirements

        2.3.1    Location

        2.3.2    Operating Guidelines

        2.3.3    Methods & Standards

2.4   Integration

        2.4.1    Managing Communications

        2.4.2    Phased Implementation

        2.4.3    Barriers & Enablers

        2.4.4.    Transition to Managing the PMO

3.0 Manage the PMO

3.1  Environment

       3.1.1    Performance Standards

       3.1.2    Metrics

       3.1.3    Consequences
       3.1.4    Job Engineering
3.2  Future Trends

       3.2.1   Technology

       3.2.2   Leadership