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Sustainability and CSRGovernment and Community Relations: Building Key Stakeholder Relations


  • Back
  • TurkeyIstanbul
  • 27 - 31 Mar 2023
  • 20 CPD hours
  • $4,900.00
  • Overview
  • Course Outline
  • Scheduled Dates

Course Overview

Introduction

In today’s business, successful leaders and managers must interface with various key groups of people and or individuals. The ability to build and manage strong relationships, with nurturing capabilities with key stakeholders has become a significant skillset for executives, managers, and leaders.  Every organization, Government bodies, public sector agencies, communities, and private corporations either nationally or internationally, must appreciate to develop and improve their core ability to communicate, collaborate and engage with multiple stakeholders, across all communication channels and across different cultures.

In order, to achieve these capabilities our course is designed to cover policy, data collection and analysis, leadership, communication, and successful advocacy.  In addition, our exciting training course enables and help every participant in skills of negotiation, influencing without authority, communicating, and persuading both internal and external stakeholders, sharing information and fostering a mutually beneficial relationships within a strategic stakeholder engagement framework.

 

The course will cover the following areas:

  • The interactions and dynamics of various agencies and government departments with communities and corporations.
  • Collecting vital data on stakeholders, analysing and mapping stakeholders
  • Effective contact and communication with internal and external stakeholders
  • Successful and meaningful engagement with individuals and teams of stakeholders
  • Developing a strategic approach to stakeholder relationships
  • Effective communication and emotional intelligence for stakeholder engagement
  • Techniques for creating win-win outcomes through better negotiation
  • Ability to appreciate and manage conflict situation
  • Collaborative and coordination skills, covering Convincing, Persuading and Influencing techniques

 

Objective:

At the end of this course, participants will be able to:

  • Enhance and improve cross-functional relationship and build rapport, as well as manage stakeholders’ expectations and gain their buying in 
  • Negotiate, influence, conciliate, convince, compromise, concede and persuade the internal and external stakeholders with divergent interests – especially between government and communities.
  • Identify, plan and execute good, best and right communication strategy to the internal and external stakeholders
  • Navigate the organisational politics to manage and resolve conflicts due to competing priorities, needs and demands
  • Track and manage stakeholders’ expectations achievement through effective status monitoring, control, reporting and meaningful progress meetings

 

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Course Outline

Course Content:

Stakeholders Engagement Process

  • Essentials of Stakeholders Management – Skills and Competencies with Government, Communities, and Corporations
  • Cooperate, work together, join forces and team up – what is the strategy?
  • Identifying, anticipating, and analysing Stakeholder’s requirements, demands and needs
  • Managing tricky, complex, complicated, challenged and difficult Stakeholders
  • The Stakeholders Prioritisation Game – Ramping Up and Ramping Down
  • How to manage stakeholders’ expectations that can’t be managed effectively
  • Strong and confident stakeholders’ relationships to ensure increased success

 

Building Strategic Relationships

  • How to build and manage key relationships within a stakeholder group
  • Qualifying and managing key influencers accurately
  • Producing a ‘relationship matrix’ for each account quickly and easily
  • How best to approaching and developing new contacts?
  • Developing a coach or advocate in every client site pro-actively

 

Influencing Skills when Working with Stakeholders

  • How to integrate your business style and solutions with the stakeholder’s needs and processes
  • Getting your message and strategy across to Government, Community and C-level contacts
  • Being able to better anticipate, identify, create, and develop opportunities within a group.
  • Knowing your personalised value message: Differentiating your solutions clearly and accurately with customer/client-matched value statements.
  • Tools, techniques, and principles of influence.

 

Communication and Negotiation with Emotional Intelligence

  • Effective Communication and Emotional Intelligence
  • Emotional Manager instead of Program/Project/Functional/Capability Lead Manager
  • Effective Convincing, Persuading and Influencing techniques
  • Collaborative and Coordinated skills – achieving commitment and consistency
  • Compromise and Concession middle point
  • Win to Win and Win to Lose
  • Stakeholders Relationship game and rapport

 

Teamwork and Time Management for Stakeholder Relationship Building

  • Working with other stakeholders inside and outside your organisation to achieve your account goals
  • Managing and working with a virtual team and creating cross-departmental communication loops
  • Managing your time and stakeholders effectively on a daily basis
  • Setting priorities, goals and account objectives for stakeholder relationship building.
  • Action plan

 

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Schedule & Fees

2+1Offer

Get the most out of group training with our special discount! Register 3 of your participants together on the same course and only pay for 2.

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Location

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5 Days 20 CPD hours

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Istanbul

Istanbul

$4,900.00

  • Management

5 Days 20 CPD hours

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Dubai

Dubai

$4,900.00

  • Management

5 Days 20 CPD hours

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Amsterdam

Amsterdam

$4,900.00

  • Management

5 Days 20 CPD hours

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Paris

Paris

$4,900.00

  • Management

5 Days 20 CPD hours

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Prague

Prague

$4,900.00

  • Management

5 Days 20 CPD hours

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Vienna

Vienna

$4,900.00

  • Management

5 Days 20 CPD hours

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London

London

$4,500.00

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Employees of professional or formally regulated bodies are generally expected to have CPD accredited training. This type of accreditation ensures that the training is knowledgeable, informed and constantly updated. It ensures our standards as a company are kept high and consistent.

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Frequently Asked Questions

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Training is hugely beneficial to both yourself and your company. It enables you to employ new technologies, increases your productivity and enables you to be more autonomous. Have a look here at our infographic on the importance of training and development!

How often do you update your course content to ensure relevancy?

Our course content is constantly reviewed and updated to ensure we stay up to date with all the latest trends. After every course is completed we review the feedback and improve the material where necessary.

Do you keep your classroom environment and instructional methodologies current with today’s real-world workplace?

Yes, we focus our training on ‘real-world’ scenarios and our trainers are all highly experienced and skilled in their relevant fields.

Are your courses eligible for professional certification?

Yes, we offer certification with all our courses, every course is entitled to CPD (Continuous Professional Development) hours which you can put towards your professional portfolio.

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Government and Community Relations: Building Key Stakeholder Relations

  • TurkeyIstanbul
  • 27 - 31 Mar 2023
By submitting this form you agree to our Terms and Conditions and Privacy Policy.
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Government and Community Relations: Building Key Stakeholder Relations

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  • TurkeyIstanbul
  • 27 - 31 Mar 2023
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