Document Control and Records Management
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Effective document control and records management are essential to ensuring regulatory compliance, operational efficiency, and information integrity. This 5-day course equips professionals with the skills to establish and manage robust systems for creating, storing, retrieving, protecting, and disposing of business-critical documents and records.
Participants will learn industry best practices for document lifecycle management, digital records governance, and implementing document control procedures that align with quality management systems and international standards.
Course Objectives
By the end of this course, participants will be able to:
- Understand the principles of document control and records management
- Design and implement a document control system aligned with organisational needs
- Establish records retention schedules and compliance frameworks
- Apply classification and indexing systems for quick retrieval and access
- Manage digital and physical records securely and efficiently
- Support audits and mitigate risks associated with poor information handling
Who Should Attend?
- Document Controllers and Records Officers
- Quality Assurance and Compliance Professionals
- Office Managers and Administrative Coordinators
- Archivists and Information Managers
- IT Professionals involved in digital records systems
- Professionals handling sensitive business documentation
Course Outline
- Definitions, key concepts, and standards (ISO 9001)
- Differences between documents and records
- The business case for effective records management
- Information governance and policy frameworks
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Accreditations

CPD Standards
Helping to develop learning worldwide.

ISO 9001:2015
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What our delegates say
Thank you for the opportunity for having attended Advanced Skills of the Bid and Tender Management Process from London Training for Excellence. It was a good experience as I find myself with added knowledge so as to contribute I a more quality manner to my com…
The course is very adaptable to everyday work and contributes to developing CSR framework in our own organisation. Very practical and useful.
The training provided by LondonTFE are very inspirational and thought provoking. The outlines are comprehensive and the method of teaching is mostly practice-oriented. The LondonTFE staff always been able to balance the composition of participants, which contr…








































