Hospitality & Tourism · CPD Accredited
Luxury Attitude and Service Excellence in Hospitality
From£4,300exc VAT
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Courses in Customer Experience and Relationship Management
Customer Experience and Relationship Management
CPD accreditedInstant confirmationGlobal presence
8 courses in Customer Experience and Relationship Management
Hospitality & Tourism · CPD Accredited
Hotel Management: Customer Experience and Relationship Excellence
From£4,300exc VAT
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Customer Experience and Relationship Management · CPD Accredited
Customer Experience Excellence
Design customer experiences that strengthen your brand and win business from new and existing customers.
From£3,200exc VAT
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Customer Experience and Relationship Management · CPD Accredited
Mastering Problem Resolution and Complaint Management
Ten days to master complaint handling — communication, problem-solving and resolution processes that keep customers.
From£8,600exc VAT
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Customer Experience and Relationship Management · CPD Accredited
Customer Service Essentials
Give frontline staff the skills to create positive experiences that keep customers coming back.
From£4,300exc VAT
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Customer Experience and Relationship Management · CPD Accredited
Applied Behavioural Research: Insights for Real-World Impact
From research question to real-world impact — design, run and apply behavioural studies that change outcomes.
From£4,300exc VAT
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Customer Experience and Relationship Management · CPD Accredited
Driving Business Growth Through Human Capital Strategy
People power growth — align talent attraction, retention and performance culture with your business strategy.
From£4,300exc VAT
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Customer Experience and Relationship Management · CPD Accredited
Service Excellence
Loyal customers and higher profits per employee: build service excellence into a genuine competitive advantage.
From£4,300exc VAT
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Showing 8 of 8 courses
All Customer Experience and Relationship Management courses A–Z
Advanced Communication SkillsAdvanced Time ManagementApplied Behavioural Research: Insights for Real-World ImpactCustomer Experience ExcellenceCustomer Service and Revenue GenerationCustomer Service EssentialsCustomer Service SkillsDriving Business Growth Through Human Capital StrategyEvent ManagementFacilitation SkillsGiving FeedbackHandling ComplaintsInterview SkillsMastering Problem Resolution and Complaint ManagementMeeting SkillsService ExcellenceTeam BuildingTime Management: Achieve More in Less time