isabel@londontfe.com
+44 207 183 6657Applied Behavioural Research: Insights for Real-World Impact
5 Oct 2026 · London
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Facilitation Skills
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- Customer Experience and Relationship Management
- Facilitation Skills
When a group of people get together, they are usually geared towards actions. There are issues or problems they want to address. There is information and insights they want to exchange. One way to do this is to simply invite people to a meeting and say let’s have a chat. This, as you can imagine, is very inefficient. People would end up talking about everything else but the main topic.
To make the event “purposeful” there is a need for someone to shape and guide the process of working together. This person can help the group to reach its goals and accomplish what it set out to do. This person is called a “facilitator”.
Facilitation is an important set of skills suitable for anyone, especially those in a leading position. Facilitation skills can be used in meetings, training courses, planning sessions, workshops, brainstorming sessions and a variety of events where a group of people need to interact with each other.
Course Objectives
- Shape and guide the process of a group working together
- Run purposeful sessions instead of meetings that drift into chat
- Help a group reach its goals and accomplish what it set out to do
- Facilitate meetings, training courses, planning sessions, workshops and brainstorming
- Exchange information and insights efficiently within a group
Who Should Attend?
Chairs, team leads and trainers — especially those in a leading position — who run meetings, workshops, planning or brainstorming sessions and need the group to leave with results.
Day by day
Course Outline
- Why unstructured meetings drift off topic
- The role of the facilitator
- Shaping and guiding the process of working together
- Helping the group reach its goals
- Facilitation across meetings, workshops and planning sessions
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Recognition
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Price£1,200
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Dates, Venues & Prices
This course by city
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Location
21Dec 2026
£1,200
11Jan 2027
£1,200
01Mar 2027
£650
10May 2027
£1,200
28Jun 2027
£1,200
16Aug 2027
£650
3for2
Training a team?
Register 3 delegates on the same course and pay for 2 — save £1,200 on this course.
Book this course
Price£1,200
Places available
OR
Covered by the LTFE Guarantee — 100% satisfactionCorporate buyer? You can request to pay by invoice at checkout.
Need help deciding?WhatsApp Isabel
WhatsApp IsabelNot sure it's the right course? Ask Isabel.Leave a message
Our Customer Experience and Relationship Management training advisor — replies within an hour during working hours.
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Thank you for the opportunity for having attended Advanced Skills of the Bid and Tender Management Process from London Training for Excellence. It was a good experience as I find myself with added knowledge so as to contribute I a more quality manner to my com…
The course is very adaptable to everyday work and contributes to developing CSR framework in our own organisation. Very practical and useful.
The training provided by LondonTFE are very inspirational and thought provoking. The outlines are comprehensive and the method of teaching is mostly practice-oriented. The LondonTFE staff always been able to balance the composition of participants, which contr…
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