IT business management is present within many organisations today, the IT side of most businesses still continues to struggles in making a partnership with the business side. Today’s IT managers seem to be more like acrobats than technologists, they are made to juggle technology and teams along with...

The success of hospitality business relies on one main thing — customer satisfaction. You might boast of the best facilities, best property, excellent staff and unparalleled service, but it just takes one wrong step from your end for customers to pack their bags and go somewhere else.  This is even ...

What is Total Organic Carbon (TOC)? TOC is the measure of the level of organic molecules or contaminants in purified water. TOC is an analytic technique that helps organisations understand whether the water they are using is pure enough for their processes. All water, no matter how pure, contains s...

There are people who personally like a chaotic work station, claiming that the chaos fuels their creativity. That may well be true but it hardly works in a business environment where people want to be as productive as possible. The chaos on your desk can happen over time and to the best of us, a doc...

Importance of customer service department in a business The Customer service department handles company issues whether they are in store, over the phone or over email. Companies that produce technical products such as mobile phones, software or laptops often have technical support staff to resolve ...

Organisations are now increasingly turning to their internal auditors to review processes and report via the audit committee to the board. Even more so since the exposing of numerous corporate scandals over the last few years which could have been avoided if organisations had more effective controls...

What is E Government? E Government is the use of electronic communications devices, computers and the internet to provide public services to citizens and other persons in a country. The term is the digital interaction between a citizen and his or her government, between two governments and governme...

Definition of logistic management: Logistics management is the process of planning, implementing, and controlling the efficient, effective flow and storage of goods, services, and related information from point of origin to point of consumption for the purpose of conforming to customer requirements...

What is Human Resources? The Human resource team are members of staff that oversee various aspects of employment such as compliance with labour law and employment standards, they also perform administration duties. They look after employee benefits and handle some aspects of recruiting new staff an...

Regardless of whether you are selling a product or service, having a proper content marketing strategy plan in place is a necessity to succeed in the world of e-Commerce. Here are 7 effective tips to improve your e-commerce strategy: Conducting regular usability tests are a great way to access y...