Inter-Cultural Skills

Culture shapes our values, attitudes and behaviours and in today’s increasingly diverse workplaces, misunderstandings can arise when we misinterpret different cultural behaviours.

This course will provide you with the knowledge, skills and expertise to communicate effectively across cultures and promote acceptance and respect for diversity.

During the course you will explore the elements of cultural diversity in the workplace and how cultural diversity can benefit your organisation.

By the end of this workshop, you will be able to:

• Appreciate the link between cultural diversity and organisational success
• Understand how the environment shapes our personal beliefs, values and preferences as well as our attitude and responses to diversity
• Build the skills to become inter-culturally competent
• Recognise the cultural challenges facing multicultural workplaces
• Use tools to reduce cross-cultural misunderstanding
• Apply tools and techniques to encourage positive cross-cultural working relationships
• Benefit from the opportunities a diverse workforce creates

Who Should Attend?