Improving IT Confidence for Greater Competence
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Overview
Course Outline
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This course is designed to improve delegates' confidence in working with IT, support them in overcoming any barriers and blockages, and subsequently increase their competence in IT and related tasks and activities in the workplace.
IT advancements - such as the recent developments in AI - offer exciting opportunities for increased team productivity and organisational expansion. But for many, such opportunities come with the stress of dealing with a lack of IT confidence and avoidance, resulting in low IT competence and limited productivity.
This can significantly negatively impact staff well-being at all levels, with individuals experiencing increased stress levels, downward spirals of confidence and an increased burden on teams and management.
Therefore, tackling this issue is essential for any individual who wants to maintain or advance their career, enjoy their work without IT-related stress, produce high-quality results and contribute to the success of their organisation with the level of IT competence their role requires
By completing this course, you will be able to:
- Comprehend the detrimental impact that a lack of IT confidence and competence has on productivity and well-being at an individual, team and organisational level - and use the benefits of addressing this issue for continued motivation
- Understand psychological and physiological stress responses to IT, how these impact both your confidence and competence and how to overcome your blockages
- Learn how to use The Polyvagal Theory, the Voice Dialogue model and other methods to tackle your IT barriers and become an IT-confident and competent professional
- Apply your learning and experience to your IT tasks and activities in the workplace and keep developing your confidence and competence in line with the emergence of new IT advancements
This is not an IT skills course, but includes IT practice sessions to allow you to face your particular discomfort and blockages and build your confidence in real time, with support and encouragement.
Who Should Attend?
This course is suitable for any staff member at any level who wants to improve their IT confidence, overcome any discomfort, blockages and barriers, significantly increase their IT competence and to be able to engage successfully in ongoing development in IT.

Improving IT Confidence for Greater Competence
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Isabel Harkous
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