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Emotional Intelligence and Resilience at Work

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  • Overview ImageOverview
  • Outline ImageCourse Outline
  • Scheduled ImageScheduled Dates

Overview ImageCourse Overview

This course helps participants develop emotional intelligence and resilience in demanding work environments. It focuses on self-awareness, self-management, empathy, communication, pressure handling and constructive relationships. Participants will learn practical techniques to manage stress, respond professionally under pressure and maintain effectiveness during change and challenge.

Objective:

By the end of this course, participants will be able to:

  • Understand the role of emotional intelligence in workplace performance.
  • Recognise personal triggers, emotions and behavioural patterns.
  • Manage pressure, stress and challenging interactions more effectively.
  • Improve communication, empathy and relationship management.
  • Build resilience during change, workload pressure and uncertainty.
  • Apply practical techniques for maintaining professional effectiveness.
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Overview ImageCourse Outline

Day 1 – Emotional Intelligence and Resilience Skills

  • Understanding emotional intelligence and its workplace value.
  • Recognising triggers, reactions and self-management needs.
  • Communicating with empathy, clarity and professionalism.
  • Building resilience strategies for pressure and change.
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Overview ImageSchedule & Fees

3 For 2Offer

Get the most out of group training with our special discount! Register 3 of your participants together on the same course and only pay for 2.

Select Month

  • All
  • October
  • November

Location

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  • London london icon

Date: 12 - 12 Oct 2026

Duration: 1 Days

Venue: London

Price: £800

youtubeRegister Now

Date: 25 - 25 Nov 2026

Duration: 1 Days

Venue: London

Price: £800

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Emotional Intelligence and Resilience at Work

Emotional Intelligence and Resilience at Work

Date: 25 - 25 Nov 2026
Duration: 1 Days
Venue: London
Price: £ 800
youtube Register & Checkout
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Questions? Speak to our friendly training advisor

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Shayma Said

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Call+44 2071836657

Employees of professional or formally regulated bodies are generally expected to have CPD accredited training. This type of accreditation ensures that the training is knowledgeable, informed and constantly updated. It ensures our standards as a company are kept high and consistent.

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    Our courses are delivered by highly experienced industry experts

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    All our courses are accredited by the CPD Standards Agency

Frequently Asked Questions

How can training courses be used as a company benefit?

Training is hugely beneficial to both yourself and your company. It enables you to employ new technologies, increases your productivity and enables you to be more autonomous. Have a look here at our infographic on the importance of training and development!

How often do you update your course content to ensure relevancy?

Our course content is constantly reviewed and updated to ensure we stay up to date with all the latest trends. After every course is completed we review the feedback and improve the material where necessary.

Do you keep your classroom environment and instructional methodologies current with today’s real-world workplace?

Yes, we focus our training on ‘real-world’ scenarios and our trainers are all highly experienced and skilled in their relevant fields.

Are your courses eligible for professional certification?

Yes, we offer certification with all our courses, every course is entitled to CPD (Continuous Professional Development) hours which you can put towards your professional portfolio.

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Emotional Intelligence and Resilience at Work

  • United KingdomLondon
  • calendar25 - 18 Nov 2026
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  • United KingdomLondon
  • 25 - 18 Nov 2026
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