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Vendor Management Capability: Building Strategic Supplier Relationships
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Overview
Course Outline
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This course equips professionals with the essential tools and frameworks to manage vendors strategically and operationally. Participants will gain the skills needed to develop robust supplier relationships, ensure compliance, manage performance, and reduce risks in both public and private sector procurement environments.
Through real-world examples and case discussions, participants will learn how to evaluate, select, and manage vendors to support long-term value creation, service delivery, and strategic alignment.
By the end of this course, participants will be able to:
- Understand the vendor lifecycle from onboarding to contract closeout
- Evaluate vendor performance using KPIs and scorecards
- Develop strong, collaborative supplier relationships
- Manage contractual compliance and service-level agreements (SLAs)
- Identify and mitigate vendor-related risks
- Handle underperformance, disputes, and vendor transitions effectively
Vendor Management Capability: Building Strategic Supplier Relationships
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John Bayson
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CPD Standards
Employees of professional or formally regulated bodies are generally expected to have CPD accredited training. This type of accreditation ensures that the training is knowledgeable, informed and constantly updated. It ensures our standards as a company are kept high and consistent.
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