A-Z of Credit Control
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Maximise profitability and control risk in your organisation's credit management with A-Z of Credit Control. This 5-day course covers all essential aspects of credit control, including contract understanding, legal frameworks, collection methods, and communication with debtors. You will learn how to effectively handle the collections cycle, choose the right collection methods, and use the appropriate language while speaking to debtors, including legal language for tougher situations. Sign up now and gain confidence in managing your credit control process.
Course Objectives
By the end of the A-Z of Credit Control course, you will have acquired the following skills and knowledge:
- Understanding of the significance of efficient credit management
- Awareness of your ability to boost your organisation's profitability and risk management
- Knowledge of the fundamental elements of a contract
- Understanding of the legal framework related to credit control
- Mastery of the various components of the collections cycle
- Ability to employ the best strategies to collect debts through a combination of methods
- Improved communication skills when speaking to debtors over the phone
- Understanding of when and how to adopt a tougher approach with debtors, including the use of legal language
- Greater confidence in managing your ledger and debt collection
- Enhanced ability to run your credit control process effectively.
Who Should Attend?
This course is ideal for professionals involved in credit management within their organisations. It is particularly beneficial for:
- Credit Managers
- Finance Professionals
- Accountants
- Business Owners
- Accounts Receivable and Payable Staff
- Legal and Compliance Officers dealing with credit management
- Collections Specialists
- Any professionals responsible for maintaining financial stability through effective credit control
The course provides a comprehensive understanding of credit control, focusing on strategies to maximise profitability and mitigate financial risk. Whether new to the field or looking to refine your expertise, this course will equip you with essential skills to manage credit effectively.
Course Outline
- Understanding the significance of credit management in an organisation's financial health
- Impact of credit management on profitability and risk control
- Fundamentals of contracts and their role in credit control
- Best practices for establishing a robust credit management system
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Accreditations

CPD Standards
Helping to develop learning worldwide.

ISO 9001:2015
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What our delegates say
Thank you for the opportunity for having attended Advanced Skills of the Bid and Tender Management Process from London Training for Excellence. It was a good experience as I find myself with added knowledge so as to contribute I a more quality manner to my com…
The course is very adaptable to everyday work and contributes to developing CSR framework in our own organisation. Very practical and useful.
The training provided by LondonTFE are very inspirational and thought provoking. The outlines are comprehensive and the method of teaching is mostly practice-oriented. The LondonTFE staff always been able to balance the composition of participants, which contr…








