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Administration SecretarialOffice Management


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  • NetherlandsAmsterdam
  • 14 - 18 Aug 2023
  • 20 CPD hours
  • $4,900.00
  • Overview
  • Course Outline
  • Scheduled Dates

Course Overview

Traditionally, managers make up the largest managerial layer in an organization. The Manager is responsible to those above them and those below them. They head a variety of departments and projects. In order for a company to operate smoothly, it is essential that those in management be committed to the goals of the organization and understands how to effectively execute these goals.

It is crucial for businesses to focus on these essential managers and provide them with the opportunities to succeed. No matter the organisation's structure or size, it will benefit from employing well-trained managers. Having a manager understand their role in the organization is very important. They are in communication with a very large percentage of the company, and will have a large impact throughout the organisation.

 

Objective:

  • Define management.
  • Understand ethics in the workplace.
  • Manage information and make decisions.
  • Be familiar with the control process.
  • Use organizational strategies to facilitate change.
  • Create structures and processes to manage teams.
  • Manage as a leader.
  • Realise the importance of defining and understanding your crucial role as an office manager.
  • Be able to plan, organize and prioritise effectively.
  • Foster a productive and efficient office environment.
  • Better utilisation of time management.

 

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Course Outline

Day 1

Understanding the core components of the office manager role:

  • Functions.
  • Roles.
  • Responsibilities.

Day 2

The Art of Effective Planning and Organising.

  • How to plan – a step by step framework for success.
  • Documentation control – ensuring you have the facts at your fingertips.
  • Organising and structuring processes and procedures.
  • Problem solving and decision making. 

Day 3

Effective Communication – written and spoken:

  • Email communication.
  • Meetings.

Day 4

Office management software.

  • Filing and classification of files.
  • Making presentations.
  • Time management.
  • Planning for meeting management.

Day 5

Effective filing and archiving system:

  • Understanding the different technique of filing and archiving.
  • Document identification and classification.
  • Document preparation.
  • Office Etiquette.
  • Handling confidential information.
  • Dealing with sensitive information.
  • Developing a professional image.
  • Policies and procedures.
  • Exercises and case studies. 

 

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Schedule & Fees

2+1Offer

Get the most out of group training with our special discount! Register 3 of your participants together on the same course and only pay for 2.

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$4,500.00

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5 Days 20 CPD hours

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Dubai

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  • Management

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Amsterdam

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  • Management

5 Days 20 CPD hours

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London

$4,500.00

  • Management

5 Days 20 CPD hours

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London

London

$4,500.00

  • Management

5 Days 20 CPD hours

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Frankfurt

Frankfurt

$4,900.00

  • Management

5 Days 20 CPD hours

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Milan

Milan

$4,900.00

  • Management

5 Days 20 CPD hours

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New York

New York

$6,100.00

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Employees of professional or formally regulated bodies are generally expected to have CPD accredited training. This type of accreditation ensures that the training is knowledgeable, informed and constantly updated. It ensures our standards as a company are kept high and consistent.

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Frequently Asked Questions

How can training courses be used as a company benefit?

Training is hugely beneficial to both yourself and your company. It enables you to employ new technologies, increases your productivity and enables you to be more autonomous. Have a look here at our infographic on the importance of training and development!

How often do you update your course content to ensure relevancy?

Our course content is constantly reviewed and updated to ensure we stay up to date with all the latest trends. After every course is completed we review the feedback and improve the material where necessary.

Do you keep your classroom environment and instructional methodologies current with today’s real-world workplace?

Yes, we focus our training on ‘real-world’ scenarios and our trainers are all highly experienced and skilled in their relevant fields.

Are your courses eligible for professional certification?

Yes, we offer certification with all our courses, every course is entitled to CPD (Continuous Professional Development) hours which you can put towards your professional portfolio.

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Office Management

  • NetherlandsAmsterdam
  • 14 - 18 Aug 2023
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Office Management

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  • NetherlandsAmsterdam
  • 14 - 18 Aug 2023
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