There are various risks and crisis circumstances which can put your business under unexpected pressure. Forces such as economic downturns or natural disasters can have shock effects on global business. Therefore, assessing and managing these pressures have become necessary lessons.
At the end of this program, participants will be able to:
Day 1 - What should be in place before the event?
How to manage a crisis?
Virtually every crisis contains the seeds of success as well as the roots of failure
The Rationale of the Crisis Manager
Case Studies, why some companies fail and others survive?
Day 2 - Pre-planning, who and what else should be considered?
Twelve point check list covering the whole planning process
Mutual Aid arrangements
Company-wide strategic contingency plans
Service or departmental plans
Building evacuation plans
Day 3 - Dealing with a crisis - the 'communications' perspective
Operational (at the scene)
Tactical (at the forward control point/incident command)
Strategic (boardroom level/emergency operations centre)
Organising a Press Conference
Conducting Radio and Television Interviews
Day 4 - Incident Management & Aftermath
How to improve staff morale and confidence in the process
The psychological effects during and after an incident involving injuries - and worse
Looking after yourself and your staff
Day 5 - Leadership Behaviour and Behavioural Safety
Discuss the four types of exercise
How to get the most out of an exercise
De-briefing skills - managing the de-briefs - hot and cold
How to keep all 'stakeholders' informed
Prioritising the Recommendations
Examples of critique questionnaires
Get the most out of group training with our special discount! Register 3 of your participants together on the same course and only pay for 2.
Employees of professional or formally regulated bodies are generally expected to have CPD accredited training. This type of accreditation ensures that the training is knowledgeable, informed and constantly updated. It ensures our standards as a company are kept high and consistent.
We will never cancel a confirmed booking
We offer around the clock support
We customise our courses to suit your personal learning needs
Our courses are delivered by highly experienced industry experts
All our courses are accredited by the CPD Standards Agency
Training is hugely beneficial to both yourself and your company. It enables you to employ new technologies, increases your productivity and enables you to be more autonomous. Have a look here at our infographic on the importance of training and development!
Our course content is constantly reviewed and updated to ensure we stay up to date with all the latest trends. After every course is completed we review the feedback and improve the material where necessary.
Yes, we focus our training on ‘real-world’ scenarios and our trainers are all highly experienced and skilled in their relevant fields.
Yes, we offer certification with all our courses, every course is entitled to CPD (Continuous Professional Development) hours which you can put towards your professional portfolio.