We are committed to providing our customers with the best service possible. As a result of the COVID 19 outbreak we are offering priority support through email and on our website. Please email us at email@example.com where we will be able to help you further. We are working hard to offer our online webinar courses and hope these will be live in the next few days.
Apr 20 - Apr 22 2020Online
Can't find the right course? We can offer you a bespoke option. Send us a message today.Bespoke Course
3 More Course Dates Available
Available languages: English
This course is designed to help individuals to communicate assertively and positively to get maximum results.
Humans are social entities and as a result a lot of time is spent every day communicating with others. It is essential to know how to communicate effectively to get results. Any performance improvement here will directly lead to benefits for your team, your job and your personal life.
It is well known that an essential quality of a good team is their efficient communication style. Communication is a skill and as a result it can be learned and mastered by persistent practice.
This interactive course focuses on all aspects of communication. You will learn about assertiveness, self-awareness, empathy, confidence, body language, questioning styles, emotional intelligence and many related topics. The course is full of exercises to give you hands on experience on mastering the art of communication. The course is designed to accommodate two types of delegates with optional content that are provided. Some contents are ideal for delegateswho know each other and are perhaps working as a team and want to enhance their inter-communication skills. A difference set of optional content is ideal for delegates who don’t know each other and are looking forward to improve their general communication skills with colleagues, clients, managers and employees.
In this highly practical course you will learn:
How to use systematic methods to evaluate what you know about yourself and what you know about others. Use this knowledge to communicate more effectively with others and also learn which areas you need to expand on or get other people to help you on.
Employees of professional or formally regulated bodies are generally expected to have CPD accredited training. This type of accreditation ensures that the training is knowledgeable, informed and constantly updated. It ensures our standards as a company are kept high and consistent.
We will never cancel a confirmed
We operate a 24-hour support line. Just call
We customise our courses to suit all personal learning
Our courses are delivered by highly experienced,
All our courses* are accredited and certified
We are accredited by CPD, ILM and OCN Credit4learning. We are also quality certified by the world’s most widely adopted
Quality Management System, ISO 9001. Please check the accreditations of individual courses, accreditations vary.
Training is hugely beneficial to both yourself and your company. It enables you to employ new technologies, increases your productivity and enables you to be more autonomous. Have a look here at our infographic on the importance of training and development!
Our course content is constantly reviewed and updated to ensure we stay up to date with all the latest trends. After every course is completed we review the feedback and improve the material where necessary.
Yes, we focus our training on ‘real-world’ scenarios and our trainers are all highly experienced and skilled in their relevant fields.
Yes, we offer certification with all our courses, every course is entitled to CPD (Continuous Professional Development) hours which you can put towards your professional portfolio.
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