Listening Skills Back

Listening Skills
6 CPD Hours
£ 550.00

LondonLondon

Overview

Listening skills is perhaps one of the most important skills used when communicating with others. Imagine what happens when people discover that you are not listening to them or don’t care much about them. Naturally, they are quick to distance themselves from you. Everyone loves to be listened to, but unfortunately we never seem to be doing enough listening. People are deprived of listening and those who can master this skill and establish themselves as good listeners stand to gain enormously as they can make long lasting friendships with others. By developing a reputation of being a good listener an individual can transform his life in many dimensions.

This course aims to help delegates master the art of listening in professional andpersonal settings. Listening, like all skills, can be mastered through guidance, practice and persistence. This course is designed around numerous examples as this is the most effective way to learn. The course is full of examples that clearly demonstrate what each listening guideline suggests. In particular, several examples of bad listening are provided so delegates can see clearly which method works and which doesn’t.

All sessions include exercises to allow delegates practice the listening skills discussed in each session. Various areas are explored such as listener personalities, types of listening, bad listening habits, use of toxic words, questioning skills to encourage constructive conversations and many others. 

The training materials come complete with all the necessary content such as workbook, slides, course notes, exercises, etc. which allow trainers to quickly run the course based on their specific demand.

In this highly practical course delegates will learn:

 

Why Listening is Important

  • Why people don’t listen?
  • How miscommunication happens
  • What is the secret to good communication skills?

Active Listening

  • What are different listening styles?
  • What listening styles are more effective?
  • What is Active Listening?
  • What is Empathic Listening?
  • How can you formulate your conversation to establish rapport and get immediate results?

Listening Spectrum

  • How people listen and how can you use a systematic method to improve your own style?
  • What is the ideal personality while listening?

Bad Listening

  • What not to say in conversations?
  • How to use example conversations to improve your listening
  • How to improve your listening using a series of fundamental and proven guidelines

How to Ask Effective Questions

  • What are the most effective questions to ask while listening?
  • What types of questions should you avoid?

Critical Responses

  • How to avoid using toxic words in conversations that can immediately change the nature of your interaction
  • What toxic words should you avoid?

Difficult Listeners

  • What types of difficult listeners exit?
  • What is the behaviour of each type?
  • What are the best strategies to handle each type?

English, Arabic, Other Languages Available On Request


1 – 10 Participants


Deadline for registration is 5 days prior to the course start date. Those who wish to register after the deadline should email us directly at sales@londontfe.com to check availability.


A London Training for Excellence Professional certificate will be issued to all participants on completion of this course. In addition you will receive a certificate confirming the number of CPD hours achieved for this course.


Who Should Attend

Anyone.

Why Us?

Why Us?

With a combined management and training experience of over 70 years and clients ranging from large corporations and government bodies to small private firms and sole traders we don’t believe in a 'one size fits all' policy. We seek out experienced business professionals to deliver what they know best. Our training programmes are dynamic and effective giving you the knowledge you require but most importantly backed by real life practical examples.

Right from the moment you choose London Training for Excellence, we are a source of support, giving you the skills and Knowledge to help you with your career; whether you want to change career paths or further develop your current role we are here to help.

Here are some more advantages of choosing London Training for Excellence:

Quality – High class programmes delivered by experience business professionals. Reliability – We will never cancel a confirmed booking, we run courses in more than 21 locations Worldwide and work around the clock to ensure every delegate receives the support they require. We even operate a 24 hour support line to help cater for your every need.

Recognition – We are fully accredited by The CPD Standards agency, OC4N and have recognition from ILM. We are committed to quality and are certified ISO9001. In addition, we have been one of the most requested providers on Findcourses.

We hope to welcome you onto a course soon.

Key Facts

Instructor: LondonTFE

London

Address:

Organizer: LondonTFE

End Date: 20-09-2017 Day(s)

Course Duration: 1

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