To communicate effectively we need to be self-aware and understand the impact of our style on other people. We need to use a range of skills in different situations based on different personalities. This highly practical course helps delegates to understand their strengths and develop their own communication style through group exercises and interactive content.
Delegates will improve their communication skills in the key areas of active listening, rapport building, adopting a tone and style relevant to their audience and overcoming various barriers to effective communication. These skills will be put into practice in various scenarios ranging from inspiring high team performance to managing the communications around corporate change programmes.
By the end of this interactive training programme, you will be able to:
Module 1 - Communication Skills
Module 2 - Communication During Change
Module 3 - Employee Engagement
Module 4 - Communicating, coordinating and leading
Module 5 - Influencing Skills
Get the most out of group training with our special discount! Register 3 of your participants together on the same course and only pay for 2.
Employees of professional or formally regulated bodies are generally expected to have CPD accredited training. This type of accreditation ensures that the training is knowledgeable, informed and constantly updated. It ensures our standards as a company are kept high and consistent.
We will never cancel a confirmed booking
We offer around the clock support
We customise our courses to suit your personal learning needs
Our courses are delivered by highly experienced industry experts
All our courses are accredited by the CPD Standards Agency
Training is hugely beneficial to both yourself and your company. It enables you to employ new technologies, increases your productivity and enables you to be more autonomous. Have a look here at our infographic on the importance of training and development!
Our course content is constantly reviewed and updated to ensure we stay up to date with all the latest trends. After every course is completed we review the feedback and improve the material where necessary.
Yes, we focus our training on ‘real-world’ scenarios and our trainers are all highly experienced and skilled in their relevant fields.
Yes, we offer certification with all our courses, every course is entitled to CPD (Continuous Professional Development) hours which you can put towards your professional portfolio.