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Administrative Communications Mastery

  • Overview
  • Course Outline
  • Scheduled Dates

Course Overview

Administrative Communications Mastery is designed to comprehensively understand the essential communication strategies and techniques required for administrative roles. In today's dynamic and interconnected business environment, effective communication isn't just about delivering messages—it's about ensuring clarity, fostering collaboration, and driving organisational success.

This course emphasises the significance of crafting clear messages, understanding diverse communication channels, and employing techniques tailored to specific audiences. By journeying through various real-life scenarios, interactive activities, and in-depth lectures, participants will hone their skills to communicate more effectively in an administrative context, ensuring the seamless operation of their respective organisations.

Objective:

  • Grasp the foundational principles of effective communication within an administrative setting.
  • Develop proficiency in utilising various communication tools and channels optimally.
  • Understand the nuances of communicating with diverse audiences, including senior management, peers, external stakeholders, and more.
  • Enhance writing skills for crafting compelling emails, memos, reports, and other administrative documents.
  • Strengthen interpersonal communication skills for meetings, presentations, and daily interactions.

By the culmination of this course, participants will have a comprehensive toolkit of practical communication techniques enriched by hands-on experiences and insights from experts. This will empower them to navigate the intricacies of administrative communication with confidence and proficiency, driving positive outcomes for their organisations.

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Course Outline

Day 1: Fundamentals of Administrative Communication

  • The Role of Communication in Administration.
  • Overview of Verbal, Non-verbal, and Written Communication.
  • Activity: Assessing Current Communication Strengths and Areas for Improvement.

Day 2: Crafting Clear and Effective Written Communications

  • Writing Effective Emails: Clarity, Tone, and Structure.
  • Crafting Memos, Reports, and Proposals: Structure and Essentials.
  • Workshop: Peer Review of Sample Administrative Documents.

Day 3: Harnessing Digital Tools and Platforms

  • Introduction to Modern Communication Tools: Slack, Microsoft Teams, Trello, etc.
  • Optimising Digital Calendars, Meeting Schedulers, and Virtual Meeting Platforms.
  • Interactive Session: Role-playing using Digital Communication Platforms.

Day 4: Interpersonal Communication and Building Relationships

  • Strategies for Effective Verbal Communication.
  • Navigating Difficult Conversations and Conflict Resolution.
  • Group Activity: Simulation of Real-life Scenarios in Administrative Communication.

Day 5: Advanced Communication Techniques and Looking Ahead

  • Presentation Skills for Administrative Professionals.
  • Reading and Responding to Non-verbal Cues.
  • Panel Discussion: Future Trends in Administrative Communication.
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Schedule & Fees

3 For 2Offer

Get the most out of group training with our special discount! Register 3 of your participants together on the same course and only pay for 2.

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  • Communication and Writing Skills

London

$4,900

London

Duration: 20 CPD hours (5Days)

date: 02 - 06 Oct 2023

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  • Communication and Writing Skills

London

$4,900

London

Duration: 20 CPD hours (5Days)

date: 04 - 08 Dec 2023

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  • Communication and Writing Skills

New York

$6,100

New York

Duration: 20 CPD hours (5Days)

date: 08 - 12 Jan 2024

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  • Communication and Writing Skills

London

$4,900

London

Duration: 20 CPD hours (5Days)

date: 05 - 09 Feb 2024

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  • Communication and Writing Skills

London

$4,900

London

Duration: 20 CPD hours (5Days)

date: 19 - 23 Feb 2024

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  • Communication and Writing Skills

Dubai

$4,900

Dubai

Duration: 20 CPD hours (5Days)

date: 13 - 17 May 2024

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  • Communication and Writing Skills
Barcelona

Duration: 20 CPD hours (5Days)

date: 10 - 14 Jun 2024

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  • Communication and Writing Skills

London

$4,900

London

Duration: 20 CPD hours (5Days)

date: 08 - 12 Jul 2024

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  • Communication and Writing Skills

Miami

$6,100

Miami

Duration: 20 CPD hours (5Days)

date: 12 - 16 Aug 2024

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  • Communication and Writing Skills

London

$4,900

London

Duration: 20 CPD hours (5Days)

date: 13 - 17 Sep 2024

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  • Communication and Writing Skills

London

$4,900

London

Duration: 20 CPD hours (5Days)

date: 30 Sep - 04 Oct 2024

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  • Communication and Writing Skills

London

$4,900

London

Duration: 20 CPD hours (5Days)

date: 02 - 06 Dec 2024

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  • Communication and Writing Skills

Dubai

$4,900

Dubai

Duration: 20 CPD hours (5Days)

date: 09 - 13 Dec 2024

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  • Communication and Writing Skills

Administrative Communications Mastery

Duration:5 Days (20 CPD hours)

date:02 - 06 Oct 2023

London

London

$4,900


Register Now

Questions? Speak to our
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Shayma Said

sales@londontfe.com

Call+44 2071836657

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    All our courses are accredited by the CPD Standards Agency

Frequently Asked Questions

How can training courses be used as a company benefit?

Training is hugely beneficial to both yourself and your company. It enables you to employ new technologies, increases your productivity and enables you to be more autonomous. Have a look here at our infographic on the importance of training and development!

How often do you update your course content to ensure relevancy?

Our course content is constantly reviewed and updated to ensure we stay up to date with all the latest trends. After every course is completed we review the feedback and improve the material where necessary.

Do you keep your classroom environment and instructional methodologies current with today’s real-world workplace?

Yes, we focus our training on ‘real-world’ scenarios and our trainers are all highly experienced and skilled in their relevant fields.

Are your courses eligible for professional certification?

Yes, we offer certification with all our courses, every course is entitled to CPD (Continuous Professional Development) hours which you can put towards your professional portfolio.

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Administrative Communications Mastery

  • United KingdomLondon
  • calendar02 - 06 Oct 2023
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Administrative Communications Mastery

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  • United KingdomLondon
  • 02 - 06 Oct 2023
By submitting this form you agree to our Terms and Conditions and Privacy Policy.

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