Administrative Communications Mastery

Overview
Course Outline
Scheduled Dates

Course Overview

Administrative Communications Mastery is designed to comprehensively understand the essential communication strategies and techniques required for administrative roles. In today's dynamic and interconnected business environment, effective communication isn't just about delivering messages—it's about ensuring clarity, fostering collaboration, and driving organisational success.

This course emphasises the significance of crafting clear messages, understanding diverse communication channels, and employing techniques tailored to specific audiences. By journeying through various real-life scenarios, interactive activities, and in-depth lectures, participants will hone their skills to communicate more effectively in an administrative context, ensuring the seamless operation of their respective organisations.

Objective:

Grasp the foundational principles of effective communication within an administrative setting.
Develop proficiency in utilising various communication tools and channels optimally.
Understand the nuances of communicating with diverse audiences, including senior management, peers, external stakeholders, and more.
Enhance writing skills for crafting compelling emails, memos, reports, and other administrative documents.
Strengthen interpersonal communication skills for meetings, presentations, and daily interactions.

By the culmination of this course, participants will have a comprehensive toolkit of practical communication techniques enriched by hands-on experiences and insights from experts. This will empower them to navigate the intricacies of administrative communication with confidence and proficiency, driving positive outcomes for their organisations.

Course Outline

Day 1: Fundamentals of Administrative Communication

The Role of Communication in Administration.
Overview of Verbal, Non-verbal, and Written Communication.
Activity: Assessing Current Communication Strengths and Areas for Improvement.

Day 2: Crafting Clear and Effective Written Communications

Writing Effective Emails: Clarity, Tone, and Structure.
Crafting Memos, Reports, and Proposals: Structure and Essentials.
Workshop: Peer Review of Sample Administrative Documents.

Day 3: Harnessing Digital Tools and Platforms

Introduction to Modern Communication Tools: Slack, Microsoft Teams, Trello, etc.
Optimising Digital Calendars, Meeting Schedulers, and Virtual Meeting Platforms.
Interactive Session: Role-playing using Digital Communication Platforms.

Day 4: Interpersonal Communication and Building Relationships

Strategies for Effective Verbal Communication.
Navigating Difficult Conversations and Conflict Resolution.
Group Activity: Simulation of Real-life Scenarios in Administrative Communication.

Day 5: Advanced Communication Techniques and Looking Ahead

Presentation Skills for Administrative Professionals.
Reading and Responding to Non-verbal Cues.
Panel Discussion: Future Trends in Administrative Communication.

Schedule & Fees

3 For 2Offer

Get the most out of group training with our special discount! Register 3 of your participants together on the same course and only pay for 2.

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Location

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Barcelona
Dubai
London
Miami

Communications and Public Relations (PR)

Dubai

$4,900

Duration: 20 CPD hours (5Days)

date: 13 - 17 May 2024

Communications and Public Relations (PR)

Barcelona

$5,300

Duration: 20 CPD hours (5Days)

date: 10 - 14 Jun 2024

Communications and Public Relations (PR)

London

$4,900

Duration: 20 CPD hours (5Days)

date: 08 - 12 Jul 2024

Communications and Public Relations (PR)

Miami

$6,700

Duration: 20 CPD hours (5Days)

date: 12 - 16 Aug 2024

Communications and Public Relations (PR)

London

$4,900

Duration: 20 CPD hours (5Days)

date: 02 - 06 Sep 2024

Communications and Public Relations (PR)

London

$4,900

Duration: 20 CPD hours (5Days)

date: 02 - 06 Dec 2024

Communications and Public Relations (PR)

Dubai

$4,900

Duration: 20 CPD hours (5Days)

date: 09 - 13 Dec 2024

Communications and Public Relations (PR)

Administrative Communications Mastery

Duration:5 Days (20 CPD hours)

date:10 - 14 Jun 2024

Barcelona

$5,300

CPD Standards

Employees of professional or formally regulated bodies are generally expected to have CPD accredited training. This type of accreditation ensures that the training is knowledgeable, informed and constantly updated. It ensures our standards as a company are kept high and consistent.

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Tailored

We customise our courses to suit your personal learning needs
Quality

Our courses are delivered by highly experienced industry experts
Recognition

All our courses are accredited by the CPD Standards Agency

Frequently Asked Questions

How can training courses be used as a company benefit?

Training is hugely beneficial to both yourself and your company. It enables you to employ new technologies, increases your productivity and enables you to be more autonomous. Have a look here at our infographic on the importance of training and development!

How often do you update your course content to ensure relevancy?

Our course content is constantly reviewed and updated to ensure we stay up to date with all the latest trends. After every course is completed we review the feedback and improve the material where necessary.

Do you keep your classroom environment and instructional methodologies current with today’s real-world workplace?

Yes, we focus our training on ‘real-world’ scenarios and our trainers are all highly experienced and skilled in their relevant fields.

Are your courses eligible for professional certification?

Yes, we offer certification with all our courses, every course is entitled to CPD (Continuous Professional Development) hours which you can put towards your professional portfolio.

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