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Communicating Positively with Team Members
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- Communications and Public Relations (PR)
- Communicating Positively with Team Members
CPD StandardsInstant confirmationGlobal presenceHigh performing teams all have one thing in common. Highly effective communication.
On this course delegates will explore how different types of communication work from message creation and transmission through to interpretation. They will also consider the various barriers to communication and how to overcome them.
During the course, delegates will look at how group dynamics impact communication. Through practical exercises in a variety of different workplace scenarios, delegates will have the opportunity to use different techniques and approaches and discover what works best for them.
Course Objectives
By the end of this interactive training programme, you will be able to:
- Communicate more effectively with your boss and co-workers.
- Feel at ease in any business setting: meetings, client lunches and social functions.
- Deal with difficult conversations and tough situations calmly and confidently.
- Keep your attitude positive and your motivation high.
- Communicate assertively and confidently, without coming across as overly aggressive.
- Make a dynamic first impression with everyone you meet.
- Double the amount of information you receive by using active listening skills.
- Improve work relationships by building rapport with co-workers up and down the ladder.
- Earn the reputation of an effective communicator who’s a highly valuable asset to the organisation.
Who Should Attend?
- HR Personnel
- Help Desk Staff
- Frontline staff
- Administrative assistants
- Sales Personnel
- Customer service personnel
- IT professionals
- Team leaders
Course Outline
- The nature of communication: creation, transmission, and interpretation of information
- The different forms of communication: verbal, non-verbal, and written
- The role of context in effective communication
- Understanding the communication process and the sender-receiver model
Want a copy of the outlines in your inbox?
Accreditations
CPD Standards
Helping to develop learning worldwide.
ISO 9001:2015
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Register 3 delegates on the same course and pay for 2 — save £4,300 on this course.
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Our Communications and Public Relations (PR) training advisor — replies within an hour during working hours.
isabel@londontfe.com
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What our delegates say
Thank you for the opportunity for having attended Advanced Skills of the Bid and Tender Management Process from London Training for Excellence. It was a good experience as I find myself with added knowledge so as to contribute I a more quality manner to my com…
The course is very adaptable to everyday work and contributes to developing CSR framework in our own organisation. Very practical and useful.
The training provided by LondonTFE are very inspirational and thought provoking. The outlines are comprehensive and the method of teaching is mostly practice-oriented. The LondonTFE staff always been able to balance the composition of participants, which contr…
