Negotiation Mastery

Negotiation is a process by which compromise or agreement is reached while avoiding arguments and disputes. Individuals understandably aim to achieve the best possible outcome for their position. However, the principles of fairness, seeking mutual benefit and maintaining a relationship are the keys to a successful outcome.

This course aims to enhance delegates' negotiation skills by applying best practices in a real-world context. Delegates will learn and practice negotiating in a variety of contexts and styles. Areas covered on the course include:

• The impact of organisational culture.
• Differentiating win/win from win/lose.
• Defining and building the wise agreement.
• Principled negotiation
• Efficient and ethical negotiation approaches.
• Successful negotiation planning.
• Building psychological readiness.
• Recognising hidden agendas.
• Knowing when to Agree, Bargain, Control or Delay (ABCD).
• Negotiation tactics for effective outcomes.
• Identifying Emotional Intelligence (E.I.).
• Moving from one-to-one to inter-team negotiations.
• Conducting resource matrix problem-solving.

By the end of the training programme, each participant will be able to:

• Conduct principled negotiations that result in wise agreements.
• Incorporate a process approach into your negotiation skill set.
• Formulate communication strategies based on various situations.
• Develop a confident negotiating style to deflect "hardball" tactics.
• Apply psychology principles to negotiate effectively.
• Enhance your negotiation skills by applying best practices in a real-world setting.

This programme is valuable for anyone responsible for negotiating the best possible terms of an agreement for their organisation or those who desire to sharpen their negotiating skills.