Luxury Level Service Excellence Principles (Healthcare) in London
Next start 28 Sept 2026 · 2 dates in London · 5 days · 20 CPD hours · from £4,500
Luxury Level Service Excellence Principles (Healthcare) runs in London on 2 dates, starting 28 Sept 2026. Bring luxury-level service standards to healthcare — elevate patient confidence without compromising governance. £4,500 per delegate in London, exc VAT.
- 28 Sept 2026 next start
- 2 dates in London
- 5 days in person
- 20 CPD hours
- £4,500 per delegate
London dates & prices
| Dates | Venue | Duration | Price | |
|---|---|---|---|---|
| 28 Sep - 02 Oct 2026 | London | 5 days | £4,500 | Register |
| 23 - 27 Nov 2026 | London | 5 days | £4,500 | Register |
About the course
This course enables healthcare organisations to adapt luxury-level service principles into a professional, ethical, and practical healthcare setting. Participants will learn how premium service behaviours, consistent standards, and a refined approach to communication and environment can elevate patient confidence and satisfaction. The programme focuses on patient dignity, trust, and service reliability across clinical-facing and administrative touchpoints—without compromising governance, privacy, or operational realities.
What you will learn
By the end of this course, participants will be able to:
- Define luxury-level service excellence in a healthcare context
- Apply service standards consistently across patient touchpoints
- Improve professionalism, presence, and communication quality
- Strengthen patient trust, comfort, and confidence
- Align service excellence with organisational policies and governance
- Create practical service standards that are measurable and sustainable
Full day-by-day outline, accreditations and who should attend →
Accredited by CPD, ISO 9001:2015.
Frequently asked questions
When does Luxury Level Service Excellence Principles (Healthcare) next run in London?
The next London start is 28 Sept 2026 (28 Sep - 02 Oct 2026); 2 dates are scheduled in London.
Where in London is the course held?
At a central London business venue; the address and joining instructions are confirmed on your booking.
How much does Luxury Level Service Excellence Principles (Healthcare) cost in London?
£4,500 per delegate, including tuition, materials and your CPD certificate (20 CPD hours). UK VAT applies only to UK-billed bookings. Pay online by card, Apple Pay, Google Pay or PayPal, or request an invoice.
Can I book Luxury Level Service Excellence Principles (Healthcare) in London for a group?
Yes: ask us for a group quote. We also run this course in-house at your offices in London or a venue of your choice.
Luxury Level Service Excellence Principles (Healthcare) in other cities
Training a team in London?
Ask for a group quote, or have Luxury Level Service Excellence Principles (Healthcare) delivered in-house at your offices.