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Risk Management and Incident Reporting in Healthcare (Non-Clinical)
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- Risk Management and Incident Reporting in Healthcare (Non-Clinical)
CPD StandardsInstant confirmationGlobal presenceEffective risk management and incident reporting protect patients, staff, and organisational credibility. This course builds non-clinical risk awareness and equips participants with consistent approaches to recognising, reporting, escalating, and learning from incidents. The emphasis is on governance discipline, accountability, and prevention, supporting a culture of transparency and continuous improvement across healthcare operations.
Course Objectives
Participants will be able to:
- Identify non-clinical risks in healthcare environments
- Recognise incidents and near-misses and act appropriately
- Apply structured reporting and escalation processes
- Improve documentation and learning discipline
- Reduce repeat incidents through prevention strategies
- Strengthen risk-aware culture and accountability
Who Should Attend?
Quality and governance teams, supervisors, managers, operations staff, administrators, patient experience leaders.
Course Outline
- Risk management fundamentals in healthcare organisations
- Types of non-clinical risk and service failure
- Roles, accountability, and escalation principles
- Creating a “speak up” and learning culture
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Accreditations
CPD Standards
Helping to develop learning worldwide.
ISO 9001:2015
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What our delegates say
Thank you for the opportunity for having attended Advanced Skills of the Bid and Tender Management Process from London Training for Excellence. It was a good experience as I find myself with added knowledge so as to contribute I a more quality manner to my com…
The course is very adaptable to everyday work and contributes to developing CSR framework in our own organisation. Very practical and useful.
The training provided by LondonTFE are very inspirational and thought provoking. The outlines are comprehensive and the method of teaching is mostly practice-oriented. The LondonTFE staff always been able to balance the composition of participants, which contr…
