AI in Hospitality & Tourism: Transforming Guest Experiences and Operations in London
Next start 26 Oct 2026 · 2 dates in London · 5 days · 20 CPD hours · from £4,300
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AI in Hospitality & Tourism: Transforming Guest Experiences and Operations runs in London on 2 dates, starting 26 Oct 2026. Smarter stays, sharper operations: put AI to work on guest experience, efficiency and revenue growth. £4,300 per delegate in London, exc VAT.
- 26 Oct 2026 next start
- 2 dates in London
- 5 days in person
- 20 CPD hours
- £4,300 per delegate
London dates & prices
| Dates | Venue | Duration | Price | |
|---|---|---|---|---|
| 26 - 30 Oct 2026 | London | 5 days | £4,300 | Register |
| 05 - 09 Apr 2027 | London | 5 days | £4,300 | Register |
About the course
This 5-day intensive training course explores the transformative potential of Artificial Intelligence (AI) within the hospitality and tourism industries. Participants will gain a comprehensive understanding of various AI applications, from enhancing guest experiences to optimising operational efficiency and driving revenue growth.
What you will learn
By the end of this programme, participants will be able to:
- Understand the Fundamentals of AI: Grasp core AI concepts relevant to the industry.
- Identify Key AI Applications in Hospitality & Tourism: Recognise various AI implementations.
- Enhance Guest Experiences with AI: Explore AI-powered tools for customer satisfaction.
- Optimise Operations with AI-Driven Automation: Understand AI's role in streamlining tasks.
- Leverage AI for Data-Driven Decision Making: Learn how AI informs strategic decisions.
- Explore Smart Technologies and the IoT in Hospitality: Understand AI's role in managing smart environments.
Full day-by-day outline, accreditations and who should attend →
Accredited by CPD, ISO 9001:2015.
Frequently asked questions
When does AI in Hospitality & Tourism: Transforming Guest Experiences and Operations next run in London?
The next London start is 26 Oct 2026 (26 - 30 Oct 2026); 2 dates are scheduled in London.
Where in London is the course held?
At a central London business venue; the address and joining instructions are confirmed on your booking.
How much does AI in Hospitality & Tourism: Transforming Guest Experiences and Operations cost in London?
£4,300 per delegate, including tuition, materials and your CPD certificate (20 CPD hours). UK VAT applies only to UK-billed bookings. Pay online by card, Apple Pay, Google Pay or PayPal, or request an invoice.
Can I book AI in Hospitality & Tourism: Transforming Guest Experiences and Operations in London for a group?
Yes: register 3 delegates on the same date and pay for 2, or ask for a group quote. We also run this course in-house at your offices in London or a venue of your choice.
AI in Hospitality & Tourism: Transforming Guest Experiences and Operations in other cities
Training a team in London?
Register 3 delegates and pay for 2, or have AI in Hospitality & Tourism: Transforming Guest Experiences and Operations delivered in-house at your offices.