Certified Corporate Etiquette Professional
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In the modern business world, professionalism is measured by skills and performance and by the ability to interact respectfully, confidently, and appropriately with colleagues, clients, and stakeholders. Corporate Etiquette is the set of behaviours, communication styles, and cultural awareness that fosters positive working relationships and enhances corporate reputation. This course equips participants with the knowledge and skills to navigate diverse business environments, apply proper etiquette in various situations, and avoid behaviours that may harm professional relationships. Through practical examples, participants will gain confidence in applying etiquette in communication, dress, dining, introductions, and cross-cultural interactions.
Course Objectives
By the end of this course, participants will be able to:
- Explain what corporate etiquette is.
- List the benefits of corporate etiquette.
- Explain how to show etiquette in communication.
- List the common courtesy expressions.
- List the phrases for greeting.
- Explain the steps to make introductions.
- Describe the etiquette of using business cards.
- Describe the dining and corporate etiquette.
- Explain the role of body language in etiquette.
- Describe the corporate etiquette in a handshake.
- Describe the norms of dressing etiquette.
- Explain the Hofstede model for analysing cultures.
- List the characteristics of good corporate etiquette.
- Describe the behaviours driving corporate etiquette.
- Describe the behaviours to avoid in etiquette.
Who Should Attend?
- Professionals seeking to enhance workplace conduct.
- Client-facing staff in sales, consulting, or service industries.
- Managers and team leaders building corporate culture.
- Individuals preparing for international assignments or cross-cultural work.
Course Outline
- Definition and scope of corporate etiquette.
- Importance in modern business environments.
- Benefits for personal and organisational success.
- Key principles of professional conduct.
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Accreditations

CPD Standards
Helping to develop learning worldwide.

London Training Professional Certificate

ISO 9001:2015
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Thank you for the opportunity for having attended Advanced Skills of the Bid and Tender Management Process from London Training for Excellence. It was a good experience as I find myself with added knowledge so as to contribute I a more quality manner to my com…
The course is very adaptable to everyday work and contributes to developing CSR framework in our own organisation. Very practical and useful.
The training provided by LondonTFE are very inspirational and thought provoking. The outlines are comprehensive and the method of teaching is mostly practice-oriented. The LondonTFE staff always been able to balance the composition of participants, which contr…














