Developing the Skills of Training and Development Specialists

Day 1: Training in context, the four segments of training needs analysis:

• Program introduction, seminar outline, and objectives.
• What does training do? Group exercise and mini-presentations.
• The traditional training cycle – what’s changed?
• Understanding the new TNA four-dimension models.
• Linking TNA to one training process.

Day 2: Organization and designing training – new trends:

• Challenges facing training – organisation issues – exercise.
• Training design – what’s needed – exercise.
• Do you want competent trained people or high performers?
• Three critical documents the specification –the trainers manual – the trainees manual.
• Creating visual aids –new ideas – addressing the needs of the learner WIIFM.

Day 3: Running training courses:

• Co-coordinator role.
• Trainer’s preparation – what’s needed?
• Role and place of tests in training.
• Understanding where validation fits.
• Dealing with problem learners.

Day 4: Back at work implementation:

• Measuring the results of training–Knowledge transfer, skill, competence, or performance.
• How to measure the effectiveness of training interventions – case studies.
• Collating and presenting the customer with results.
• Completing the cycle – old or new method?
• Coaching and mentoring – its role and effectiveness.

Day 5: Understanding training performance figures and costs:

• Types of data required to be produced.
• How to get to grips with simple unit cost.
• Outline budgets.
• Celebrating training success.