Emotional Intelligence: The Key to Great Leadership in Amsterdam

Emotional intelligence or EQ is the ability to understand and manage your own emotions, and those of the people around you. Emotional intelligence is essential for leaders who want to promote harmonious relationships between colleagues, enhance workplace performance and communication, and motivate both themselves and their teams to deliver their best.

This course will improve delagates' leadership skills by showing them how to:

• understand how EQ influences the way they respond to others and themselves
• effectively apply emotions as a source of motivation, information and influence
• assertively handle conflicts
• use Emotional Resilience to manage the performance of their team
• Influence and persuade others to handle stress the high EQ way

Understanding and developing your Emotional Intelligence is essential to your success and leadership potential.

By the end of this interactive programme, you will be able to:

• Sense, understand and effectively apply emotions as a source of motivation, information and influence
• Understand how EQ influences the way you respond to others and yourself
• Apply EQ in the workplace to enhance leadership and teamwork
• Understand why and how individuals get into conflicts and what can be done to prevent and resolve conflicts effectively
• Apply people skills in the workplace to enhance performance