Nov 16 - Nov 18 2020Online

Price: $1,500.00 (USD)

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COURSE OVERVIEW

  • 3 Days
  • 12 Hours

Available languages: English | Arabic

Suppose you have been in charge of a team and have been leading them for a while. You have followed management guidelines and tried hard to bring people together to improve communications and truly illustrate the importance of cooperative teamwork.

As a result, the team became better, took on bigger projects and delivered successful results, either in the form of services or generating new products.

However, after a while, you may start to notice that the team is beginning to get ahead of itself. Due to their past success, they start to feel invincible. Their success means they stop listening or observing what is happening around them. They ignore the obvious signals that the market is changing. They are so eager to agree with each other on all accounts that they become afraid of raising their concerns even when they can clearly see a given decision will be disastrous.

The team therefor becomes the victim of its own success. There is only one way to avoid this sad eventuality; a team must be monitored and managed continuously as it matures and as team members’ behaviour change based on the team’s history, achievements and failures.

This course follows from the Team Building course and covers a series of insights on what happens when a group of people interact with other over an extended amount of time and their relationship matures. Ultimately the responsibility to maintain the health of a team rests with the team leader. This course is ideal for teams who already have some experience in leading their team and want to make sure their continuous leadership remains relevant. The course helps avoid falling victim to unwanted management biases, become aware of known paradoxical effects, handle mismanaged conflicts, manage agreement and so on. 

A variety of techniques and tools such as how to resolve conflicts, mediate or carrying outan impact analysis are also explored.

The course contains many examples, case studies, conversations and anecdotes. Interactive exercises are designed explicitly to help delegates practice the skills and tools during the course.

In addition, several traditional team building exercises are also bundled with this package which a team leader can use to run team building events for their teams.

In this highly practical course participants will learn:

What is Groupthink?

  • What is the origin of groupthink?
  • How does groupthink affect the performance of a team?
  • How can you identify the symptoms of groupthink?
  • What strategies can you use to prevent groupthink?

How to Manage Agreement

  • What happens when agreement is not managed well?
  • What are the symptoms of badly managed agreement?
  • What are the 5 main landmarks that help identify if there is a problem in the team?
  • What methodologies can help you address agreement issues?

How to Empower a Team

  • How can you help team members to achieve better results and feel more capable?
  • What strategies help prevent team members from falling into negative and destructive mentality?
  • What are the two useful principles you can apply to yourself and your team to increase self-esteem and subsequently team productivity?
  • What is the effect of self-fulfilling prophecies on a team and how to manage it?

How to Provide Balanced Management

  • What are the fundamental contrasting forces at play while managing a team?
  • How to spot a management bias and what to aim for in order to address such biases
  • How can these contrasting forces lead to a downward spiral of mismanagement leading to a destructive mentality by a leader?

How to Manage Conflicts

  • What kind of conflicts can you expect in a team?
  • Are all conflicts bad?
  • What statements might lead to a confrontational conversation?
  • How can you handle and avoid such confrontational conversations?
  • How to use conflict mapping to address conflicts in a team

How to Mediate

  • Why do you need mediation strategies?
  • What are the best-practice guidelines when mediating?
  • How to take advantage of the 7-Step Technique to Mediate

What is Impact Analysis?

  • Where and why should you use an impact analysis?
  • What are the results of an impact analysis?
  • How can you use anImpact Analysis Tool to systematically analyse decision making?

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ACCREDITATIONS

Employees of professional or formally regulated bodies are generally expected to have CPD accredited training. This type of accreditation ensures that the training is knowledgeable, informed and constantly updated. It ensures our standards as a company are kept high and consistent.


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WHY CHOOSE US?

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  • Tailored

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  • Quality

    Our courses are delivered by highly experienced,

  • Recognition

    All our courses* are accredited and certified

We are accredited by CPD, ILM and OCN Credit4learning. We are also quality certified by the world’s most widely adopted
Quality Management System, ISO 9001. Please check the accreditations of individual courses, accreditations vary.

FREQUENTLY ASKED QUESTIONS

How can training courses be used as a company benefit?

Training is hugely beneficial to both yourself and your company. It enables you to employ new technologies, increases your productivity and enables you to be more autonomous. Have a look here at our infographic on the importance of training and development!

How often do you update your course content to ensure relevancy?

Our course content is constantly reviewed and updated to ensure we stay up to date with all the latest trends. After every course is completed we review the feedback and improve the material where necessary.

Do you keep your classroom environment and instructional methodologies current with today’s real-world workplace?

Yes, we focus our training on ‘real-world’ scenarios and our trainers are all highly experienced and skilled in their relevant fields.

Are your courses eligible for professional certification?

Yes, we offer certification with all our courses, every course is entitled to CPD (Continuous Professional Development) hours which you can put towards your professional portfolio.

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