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Information Technology and IT Management (ITIM)Automation of Government Business


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  • United KingdomLondon
  • 20 - 24 Feb 2023
  • 20 CPD hours
  • $4,500.00
  • Overview
  • Course Outline
  • Scheduled Dates

Course Overview

The following course has been designed to familiarize participants with the concept of E-Government. The material covered will enable the participants to link the concept of E-Government processes in order to improve organizational performance, TQM, re-engineering and systems operations. Providing participants with the knowledge and the foundations of government needs in developing E-Government. Identify obstacles and problems associated with the process of E-Government ways to manage the process of resistance to change. This course covers 20 CPD hours.

Objective:

By the end of the course, participants should have:

  • The concept of E-Government.
  • Dealing with E-Government technologies.
  • Methods and mechanisms for the establishment of E-Government.
  • The requirements of E-Government.
  • E-Government elements, characteristics, and change management.
  • Strategic planning for E-Government in general.
  • The experiences of some countries in the E-Government and how to use them.
  • Information security and methods of protection in E-Government.
  • The role of human resource management in leading institutional change towards-government resolving disputes arising from the Internet.
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Course Outline

Day 1 – Introduction to E-Government and Integrating Services to Citizens

  • What is E-Government?
  • Why E-Government?
  • Citizens Interactions with Public Service
  • Difference between Mediated vs Self Service explored
  • Citizen to Government Interactions

Day 2 – E-Government facilities – Public and Private Personal Data Protection

  • Common Data Platform
  • Public Service Card
  • E-Broker; eg Intermediator Agencies
  • Organisational Structure and Management Process
  • Information vs Decision Making
  • Public Sector Management

Day 3 – Traditional Bureaucratic Government Structure vs E-Government

  • Agency Structure
  • Characteristics
  • Information Flow
  • Transformation within the Government
  • E-Government Adaptations
  • Traditional vs E-Government
  • Development & Deployment
  • Introduction to E-Services
  • E-Government Interoperability Framework (e GIF) 

 Day 4 – Automation of Government Business

  • Business Process Mapping and Re-Engineering
  • Co-Operation of Government and Private Sector
  • Agreement between Government levels
  • Customer Centrique
  • Interoperability Framework
  • Interoperable ICT
  • Security Framework
  • Identification keys/sets for every entity
  • Harmonized concepts and data modelling
  • Social Security 

Day 5 – Advancement on National Census, Health Care, Social Security, ID Card and Passport

  • TESS = TElematics for Social Security
  • Data Protection
  • Social Security
  • Social Security Card
  • Social Security Portal
  • Immediate declaration of employment
  • Health Care
  • Use of E-Government
  • Electronic Identity Card
  • Biometric Passport, also known as an E-Passport
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Schedule & Fees

2+1Offer

Get the most out of group training with our special discount! Register 3 of your participants together on the same course and only pay for 2.

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5 Days 20 CPD hours

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London

London

$4,500.00

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5 Days 20 CPD hours

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London

London

$4,500.00

  • IT

5 Days 20 CPD hours

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London

London

$4,500.00

  • IT

5 Days 20 CPD hours

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Stockholm

Stockholm

$4,900.00

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5 Days 20 CPD hours

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Dubai

$4,900.00

  • IT

5 Days 20 CPD hours

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Istanbul

Istanbul

$4,900.00

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Automation of Government Business

  • United KingdomLondon
  • 20 - 24 Feb 2023
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  • United KingdomLondon
  • 20 - 24 Feb 2023
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