AI Enhanced Customer Relationship Management (CRM)

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This Londontfe course explores how Artificial Intelligence (AI) transforms Customer Relationship Management (CRM). Participants will learn to leverage AI-driven tools and techniques to enhance customer engagement, improve decision-making, and drive business growth. Each session focuses on integrating AI with CRM strategies for a competitive edge.

This course equips participants with cutting-edge knowledge and practical skills to harness the power of AI in CRM, driving superior customer experiences and business success. Let me know if you'd like further refinements!

  • Understand the fundamentals of CRM and the role of AI in enhancing its effectiveness.
  • Learn how AI-powered tools analyse customer data for actionable insights.
  • Develop strategies for AI-driven customer engagement and retention.
  • Explore the implementation of AI in CRM tools and processes.
  • Create an AI-enhanced CRM strategy tailored to their organisation.

Who Should Attend?

This course is designed for:

  • Sales, Marketing, and Customer Service professionals looking to adopt AI in CRM.
  • Business owners and entrepreneurs seeking innovative ways to manage customer relationships.
  • CRM team members responsible for system upgrades and AI integration.
  • Anyone interested in leveraging AI for customer engagement and retention.
AI Enhanced Customer Relationship Management (CRM)

AI Enhanced Customer Relationship Management (CRM)

Date:14 - 18 Sep 2026
Duration:5 Days
Venue:London
Price:£4,500
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Isabel Harkous

Isabel Harkous

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Employees of professional or formally regulated bodies are generally expected to have CPD accredited training. This type of accreditation ensures that the training is knowledgeable, informed and constantly updated. It ensures our standards as a company are kept high and consistent.

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Frequently Asked Questions

How can training courses be used as a company benefit?

Training is hugely beneficial to both yourself and your company. It enables you to employ new technologies, increases your productivity and enables you to be more autonomous. Have a look here at our infographic on the importance of training and development!

How often do you update your course content to ensure relevancy?+

Our course content is constantly reviewed and updated to ensure we stay up to date with all the latest trends. After every course is completed we review the feedback and improve the material where necessary.

Do you keep your classroom environment and instructional methodologies current with today’s real-world workplace?+

Yes, we focus our training on ‘real-world’ scenarios and our trainers are all highly experienced and skilled in their relevant fields.

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Yes, we offer certification with all our courses, every course is entitled to CPD (Continuous Professional Development) hours which you can put towards your professional portfolio.

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