• 5 Days
• 20 hours

Operations management is concerned with the ways of achieving the most effective and efficient use of an organization’s resources, such...

• 3 Weeks
• 60 hours

In just about any industry or any role, we are almost constantly involved in solving problems.  We make progress...

• 3 Weeks
• 60 hours

Getting the most from people and organisations requires strong leadership skills. As products and services become more complex and...

• 3 Weeks
• 60 hours

Any business, large or small, may run into problems that may negatively impact its normal course of operations. Crises...

• 5 Days
• 20 hours

This course expolores best practices in Business Relationship Management (BRM) for facilitating solutions that provide value to the business and...

• 5 Days
• 20 hours

We live in an ever-changing world, one which doesn’t stop shifting at the doorstep of your business. However, these changes...

• 5 Days
• 20 hours

Learning Objectives: Acquire an in-depth knowledge of the key aspects of Strategic Crisis Management. Learn how to identify incidents and crises...

• 5 Days
• 20 hours

In just about any industry or any role, we are almost constantly involved in solving problems. We make progress by...

• 5 Days
• 20 hours

  Emotional intelligence or EI is the ability to understand and manage your own emotions, and those of the people...