Coaching and Mentoring

This course builds the mindset and methods to coach and mentor with confidence, turning everyday conversations into performance breakthroughs. Participants learn how to set goals that matter, structure coaching relationships, utilise credible models for developmental dialogue, provide and receive effective feedback, and track progress using simple measures. The programme emphasises trust, clarity, and accountability, enabling leaders and specialists to unlock potential, accelerate learning, and embed coaching as a sustainable habit across teams.

• Establish a coaching and mentoring framework aligned to organisational goals
• Contract effectively: purpose, scope, roles, boundaries, and confidentiality
• Apply conversation structures to guide growth, motivation, and accountability
• Set outcome-focused goals and action plans that the coachee owns
• Deliver high-quality feedback and feedforward while managing resistance
• Use questioning, listening, and empathy to deepen insight and commitment
• Track progress with simple metrics and review rhythms that sustain change
• Integrate coaching culture into team routines, meetings, and performance cycles

Who Should Attend?