Leadership and Management for Field and Operational Leaders
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- Leadership and Management for Field and Operational Leaders
CPD StandardsInstant confirmationGlobal presenceCourse Objectives
- Understand the difference between leadership and management within operational environments.
- Apply situational leadership techniques to different operational scenarios.
- Improve communication, emotional intelligence, and team engagement.
- Strengthen accountability, delegation, and performance management practices.
- Reduce operational inefficiencies through better execution and follow-through.
- Apply ethical and professional standards in field and operational leadership roles.
- Improve knowledge transfer, shift handovers, and operational continuity.
- Develop practical action plans to support continuous improvement within their teams.
Who Should Attend?
Course Outline
Theme: Leading teams effectively in high-pressure operational environments
- Leadership vs management in a service-provider environment
- Situational leadership: adapting style to capability, commitment, and risk
- Emotional intelligence: managing pressure, motivation, conflict, and morale
- Communication clarity across shifts, teams, and interfaces
- Practical exercises based on realistic operational challenges
Outcome focus: clearer communication and stronger leadership consistency across teams.
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Accreditations
CPD Standards
Helping to develop learning worldwide.
ISO 9001:2015
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What our delegates say
Thank you for the opportunity for having attended Advanced Skills of the Bid and Tender Management Process from London Training for Excellence. It was a good experience as I find myself with added knowledge so as to contribute I a more quality manner to my com…
The course is very adaptable to everyday work and contributes to developing CSR framework in our own organisation. Very practical and useful.
The training provided by LondonTFE are very inspirational and thought provoking. The outlines are comprehensive and the method of teaching is mostly practice-oriented. The LondonTFE staff always been able to balance the composition of participants, which contr…
