Organisational Design Masterclass in Amsterdam

Organisational Design at Pace: Masterclass classroom course

Taking a strategic approach to organisational design and creating clarity, understanding and ownership through facilitated co-design.

Organisational Design is a niche topic focusing on management structures, roles and responsibilities, governance and Key Performance Indicators (KPIs). This course does not focus on the wider Organisational Development topics of leadership, culture, talent development, workforce planning, employee engagement, pay and grading, or change management. Nor does this course focus on the wider Operating Model topics of strategy development (products and services, customers and markets, or channels and suppliers/partnerships), brands, corporate and legal status, information and data, systems and infrastructure.

This course focuses on equipping participants with the most effective tools and techniques for delivering organisational design projects. Design should be strategy-led, but that doesn’t mean that it needs to be overly complex or time-consuming. Working within a tried and tested end-to-end framework for delivering organisational design, we will explore various tools and techniques that will help you get your design right and enable you to deliver you organisational design project effectively and efficiently.

This is an advanced course and is aimed at senior professionals. The course will be run over five consecutive days and will require pre-reading, pre-course work, additional reading and homework during the course and additional reading material and content will also be provided at the end of the course.

Masterclass Introduction

With most markets in the region gearing up for progression through digitisation, AI adoption, innovation and talent development; following a period of difficult and changing external environment, it is more important than ever that your organisational design helps your business to deliver on its strategic priorities. Strategic organisational design is focused on aligning your organisation’s structure, roles and responsibilities; Key Performance Indicators; governance arrangements; policies, processes and procedures; and infrastructure with your strategic objectives and plans. Organisational redesign is a big undertaking and poses significant risk to your organisation: not only must you get the design right, but you also need to bring clarity to your new design – or risk ambiguity, confusion, frustration and ineffective teamwork and decision-making.

This masterclass will provide an overview of the latest thinking on organisational design and the key phases and steps needed to effectively deliver an organisational design project. This course will focus on the latest advanced best-practice tools and techniques for managing a strategic redesign.

Emphasis will be given to the Assessment and Design phases. Understanding what you require from your new design and how to get your design principles right. And show you how to make sure you choose the optimal design for your organisation and how to build, test, clarify, refine and define your new design.

Finally, this course will cover the Construct, Implement, Operate & Review phases and the key steps and tools needed to deliver and embed your new design and its expected benefits.

This course will be highly interactive with plenary and group discussions and exercises; and time set aside for Questions & Answers and review to help you achieve your learning objectives.

Learning Objectives

• Increase your organisation’s business performance and senior team’s effectiveness by aligning your organisation’s structure, roles and responsibilities, key performance indicators and governance arrangements with your strategic objectives.
• Increase your organisation’s business performance and senior team’s effectiveness by clarifying how your organisation is designed and the interrelationships between the various operating and support units in your organisation.
• Enhance your reputation and influence by understanding the key steps, tools and techniques to effectively facilitate the co-design of your organisation with your senior colleagues – and improve their understanding, ownership, confidence and motivation for your new design.
• Discover the relationship between organisational design, organisational development and operating models.
• Discover what it really means and takes to be an ‘agile’ organisation.
• , tools and solutions that will help you in your workplace.

Course Methodology

This course will provide you with the latest best-practice advanced organisational design tools and techniques and you will have the opportunity to discuss and test various ideas and approaches to establish what you find most helpful and useful. Graham will share his knowledge and vast experience as an organisational design consultant and practitioner and how he has overcome the very many challenges that typically arise in re-design projects. There will also be time set aside on each day for open Question & Answer sessions.

Given the complexity of this topic, pre-reading and additional reading material will be provided before and throughout the course to help equip learners to prepare, understand, reflect, cement and build on their learning. It is important that participants commit to the pre-reading and pre-work and make time to reflect and build on their learning between sessions.

Case Studies

This course will include case study examples from a number of the many organisations that Graham has worked with and focus specifically on a case study from a large global client that had the most complex design challenge. Examples include:

· Assessing and understanding the current ‘As-Is’ structure

· Exploring and agreeing the strategic objectives and priorities

· Developing Design Principles

· Developing Design Options

· Evaluating the Design Options and selecting the optimal design

· Building the new design

· Testing, clarifying, refining and defining the new design

· Strategic resourcing, sizing and cost reduction targets

· Migration strategies