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Root Cause Analysis

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  • Outline ImageCourse Outline
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Course Overview

Root Cause Analysis (RCA) is a set of methodologies used in quality management and quality control. It enables staff to effectively analyse problems and pinpoint key faults within complex systems. This course will provide delegates with a comprehensive set of RCA tools, with examples provided for each. After going through the course, delegates will have developed their problem solving skills, enabling them to identify symptoms, impact, consequences and effects within any given system.

This course is suitable for those interested in decision making, process control, reliability and fault finding. By learning the best practices in RCA analysis - from understanding root causes to finding areas that can be improved - this course provides an invaluable resource for anyone looking to improve their effectiveness and efficiency in problem-solving.


In this highly practical course participants will:

  • Learn the process, methodologies, and guidelines for conducting an RCA
  • Utilise the 5 Whys technique to quickly identify root causes
  • Enhance questioning skills with a structured approach to ask diverse questions about all areas
  • Develop a forward looking approach to evaluate the impact of changes or new decisions on the current state
  • Use cause and effect diagrams to search for root causes
  • Leverage Pareto analysis to prioritize RCA approach systematically
  • Apply impact analysis using a powerful matrix to focus on high-risk areas first
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Course Outline

Day 1:

  • Defien Root Cause Analysis (RCA)
  • The steps involved in an RCA process
  • Methodologies are used within RCA
  • Types of causes
  • Best practice guidelines should be followed when performing an RCA
  • What are the pitfalls of RCA that you need to be aware of

Day 2:

  • 5 Whys technique
  • How you use it for RCA

Day 3: 

  • How you use a structured approach to make sure you ask the right questions
  • How to use this structured approach to make sure you ask a diverse set of questions about all areas
  • How to look forward to evaluate the impact of a change or a new decision on the current state
  • How to use this forward looking approach systematically and correctly to get meaningful results

Day 4: 

  • What is a cause and effect diagram
  • What is a fishbone diagram
  • How you use this technique to search for root causes
  • Pareto principle
  • How you use the Pareto Principle to prioritise your RCA approach systematically

Day 5:

  • Impact analysis
  • How can you use a powerful matrix to focus on high-risk areas first
  • 5 steps involved in an impact analysis
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Schedule & Fees

3 For 2Offer

Get the most out of group training with our special discount! Register 3 of your participants together on the same course and only pay for 2.

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  • Leadership and Management

Duration: 20 CPD hours (5Days)

date: 01 - 05 Jul 2024

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Duration: 20 CPD hours (5Days)

date: 16 - 20 Sep 2024

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Duration: 20 CPD hours (5Days)

date: 02 - 06 Dec 2024

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  • Leadership and Management

Root Cause Analysis

Duration:5 Days (20 CPD hours)

date:01 - 05 Jul 2024




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Questions? Speak to our
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Frequently Asked Questions

How can training courses be used as a company benefit?

Training is hugely beneficial to both yourself and your company. It enables you to employ new technologies, increases your productivity and enables you to be more autonomous. Have a look here at our infographic on the importance of training and development!

How often do you update your course content to ensure relevancy?

Our course content is constantly reviewed and updated to ensure we stay up to date with all the latest trends. After every course is completed we review the feedback and improve the material where necessary.

Do you keep your classroom environment and instructional methodologies current with today’s real-world workplace?

Yes, we focus our training on ‘real-world’ scenarios and our trainers are all highly experienced and skilled in their relevant fields.

Are your courses eligible for professional certification?

Yes, we offer certification with all our courses, every course is entitled to CPD (Continuous Professional Development) hours which you can put towards your professional portfolio.

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Root Cause Analysis

  • SpainBarcelona
  • calendar01 - 05 Jul 2024
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Root Cause Analysis

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  • SpainBarcelona
  • 01 - 05 Jul 2024
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