14 - 18 Nov 2022 London

Price: $4,500.00 (USD)

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  • 5 Days
  • 20 CPD hours
Negotiation is a process by which compromise or agreement is reached while avoiding argument and dispute. Individuals understandably aim to achieve the best possible outcome for their position. However, the principles of fairness, seeking mutual benefit and maintaining a relationship are the keys to a successful outcome.
This course aims to enhance delegates' negotiation skills by applying best practice in a real-world context.  Delegates will learn and practice negotiating in a variety of contexts and styles. Areas covered on the course include:
  •   The impact of organizational culture. 
  •   Differentiating win/win from win/lose. 
  •   Defining and building the wise agreement. 
  •   Principled negotiation
  •   Efficient and ethical negotiation approaches. 
  •   Successful negotiation planning. 
  •   Building psychological readiness. 
  •   Recognizing hidden agendas. 
  •   Knowing when to Agree, Bargain, Control or Delay (ABCD). 
  •   Negotiation tactics for effective outcomes. 
  •   Identifying Emotional Intelligence (E.I.). 
  •   Moving from one-to-one to inter-team negotiations. 
  •   Conducting resource matrix problem solving.

By the end of the course, delegates will be able to conduct principled negotiations that result in wise agreements and successful outcomes for the organisation.

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