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Quality and ProductivityModern Techniques of Quality and Productivity Management


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  • NetherlandsAmsterdam
  • 17 - 21 Jul 2023
  • 20 CPD hours
  • $5,900.00
  • Overview
  • Course Outline
  • Scheduled Dates

Course Overview

Learning Objectives

  • To gain an understanding of the concept of TQM soft skills for managing, controlling and improving quality in organizations.
  • To evaluate the skills and resources needed to implement TQM processes, with particular emphasis on soft skills for achieving world class standards.
  • To develop their skills in using quality tools for data analysis.
  • To improve their Knowledge of alternative quality measures.
  • To improve their ability to use quality measurement and control tools and to identify quality improvement opportunities.
  • To improve their ability to develop an integrated plan to improve quality and create the required awareness for its success.

 

Objective:

  • To gain an understanding of the concept of TQM soft skills for managing, controlling and improving quality in organizations.
  • To evaluate the skills and resources needed to implement TQM processes, with particular emphasis on soft skills for achieving world class standards.
  • To develop their skills in using quality tools for data analysis.
  • To improve their Knowledge of alternative quality measures.
  • To improve their ability to use quality measurement and control tools and to identify quality improvement opportunities.
  • To improve their ability to develop an integrated plan to improve quality and create the required awareness for its success.
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Course Outline

Introduction to TQM soft skills: 

  • Development of TQM practices.
  • Stages of quality management.
  • Barriers to quality achievement.
  • Quality cost & customer satisfaction.
  • Achieving world-class standards.
  • Competitive advantage through TQM.

 

Principles: 

  • Quality Management concepts.
  • How to be customer focused.
  • Ensuring customer feedback.
  • Defining ‘Best Value’ in public service.
  • Ensuring employee feedback.

 

Processes: 

  • Elements of quality management.
  • Selection of quality criteria.
  • Quality measurement processes.
  • Statistical quality control.
  • Quality assurance planning.
  • Continuous improvement planning.

 

Implementation: 

  • Quality approval certification.
  • Implementation processes.
  • Quality audit procedure.
  • Use of diagrams in quality systems.
  • TQM cost-benefit comparisons.
  • Priority setting in correcting defects.

 

 

Success Strategies: 

  • Need for committed leadership.
  • Overcoming resistance to change.
  • Building multi-skilled TQM teams.
  • Coordinating TQM processes.
  • Setting up a work centered TQM project.
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Schedule & Fees

2+1Offer

Get the most out of group training with our special discount! Register 3 of your participants together on the same course and only pay for 2.

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London

London

$5,900.00

  • Engineering

5 Days 20 CPD hours

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Milan

Milan

$5,900.00

  • Engineering

5 Days 20 CPD hours

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Dubai

Dubai

$5,900.00

  • Engineering

5 Days 20 CPD hours

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Amsterdam

Amsterdam

$5,900.00

  • Engineering

5 Days 20 CPD hours

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Malaga

Malaga

$5,900.00

  • Engineering

5 Days 20 CPD hours

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Malaga

Malaga

$5,900.00

  • Engineering

5 Days 20 CPD hours

Register Now
Frankfurt

Frankfurt

$5,900.00

  • Engineering

5 Days 20 CPD hours

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London

London

$5,900.00

  • Engineering

5 Days 20 CPD hours

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Prague

Prague

$5,900.00

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Modern Techniques of Quality and Productivity Management

  • NetherlandsAmsterdam
  • 17 - 21 Jul 2023
By submitting this form you agree to our Terms and Conditions and Privacy Policy.
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Modern Techniques of Quality and Productivity Management

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  • NetherlandsAmsterdam
  • 17 - 21 Jul 2023
By submitting this form you agree to our Terms and Conditions and Privacy Policy.

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