Modern Techniques Of Quality And Productivity Management Course in Quality and Productivity at Amsterdam

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Amsterdam
17 - 21 Jul 2023
20 CPD hours
$5,900.00

Overview
Course Outline
Scheduled Dates

Course Overview

Learning Objectives

To gain an understanding of the concept of TQM soft skills for managing, controlling and improving quality in organizations.
To evaluate the skills and resources needed to implement TQM processes, with particular emphasis on soft skills for achieving world class standards.
To develop their skills in using quality tools for data analysis.
To improve their Knowledge of alternative quality measures.
To improve their ability to use quality measurement and control tools and to identify quality improvement opportunities.
To improve their ability to develop an integrated plan to improve quality and create the required awareness for its success.

Objective:

To gain an understanding of the concept of TQM soft skills for managing, controlling and improving quality in organizations.
To evaluate the skills and resources needed to implement TQM processes, with particular emphasis on soft skills for achieving world class standards.
To develop their skills in using quality tools for data analysis.
To improve their Knowledge of alternative quality measures.
To improve their ability to use quality measurement and control tools and to identify quality improvement opportunities.
To improve their ability to develop an integrated plan to improve quality and create the required awareness for its success.

Course Outline

Introduction to TQM soft skills:

Development of TQM practices.
Stages of quality management.
Barriers to quality achievement.
Quality cost & customer satisfaction.
Achieving world-class standards.
Competitive advantage through TQM.

Principles:

Quality Management concepts.
How to be customer focused.
Ensuring customer feedback.
Defining ‘Best Value’ in public service.
Ensuring employee feedback.

Processes:

Elements of quality management.
Selection of quality criteria.
Quality measurement processes.
Statistical quality control.
Quality assurance planning.
Continuous improvement planning.

Implementation:

Quality approval certification.
Implementation processes.
Quality audit procedure.
Use of diagrams in quality systems.
TQM cost-benefit comparisons.
Priority setting in correcting defects.

Success Strategies:

Need for committed leadership.
Overcoming resistance to change.
Building multi-skilled TQM teams.
Coordinating TQM processes.
Setting up a work centered TQM project.

Schedule & Fees

2+1Offer

Get the most out of group training with our special discount! Register 3 of your participants together on the same course and only pay for 2.

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Engineering

5 Days 20 CPD hours

Speak to our friendly training advisor today

Siham Ziyadi

CPD Standards

Employees of professional or formally regulated bodies are generally expected to have CPD accredited training. This type of accreditation ensures that the training is knowledgeable, informed and constantly updated. It ensures our standards as a company are kept high and consistent.

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Our courses are delivered by highly experienced industry experts
Recognition

All our courses are accredited by the CPD Standards Agency

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