isabel@londontfe.com
+44 207 183 6657Effective Planning of Media Campaigns
2 Nov 2026 · London
View course Effective Communication Skills
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- Communications and Public Relations (PR)
- Effective Communication Skills
CPD StandardsInstant confirmationGlobal presenceThis course develops delegates understanding of how we communicate and presents several easy-to-use soft skills techniques can improve their ability to establish rapport with others, strengthen relationships and avoid common conversational traps.
In particular, the course covers areas such as listening, probing and understanding other people’s perceptions as well as understanding intentions and their impact. The course also looks at the importance of taking responsibility and avoiding the blame cycle. Delegates will learn to manage their emotions so that they don’t derail conversations. They will practice techniques to effectively manage difficult conversations and express themselves clearly and positively.
Course Objectives
By the end of this interactive training programme, you will be able to:
- establish rapport and build strong relationships
- understand how perceptions and intentions influence behaviour
- avoid blaming others when things go wrong
- manage your own feelings and emotions
- successfully handle difficult conversations
- move forward by focussing on underlying issues or concerns
Who Should Attend?
- Individuals at all levels who want to enhance their communication skills
- Professionals seeking to build stronger working relationships
- Team members who wish to manage difficult conversations effectively
- Anyone aiming to improve their interpersonal skills in both professional and personal settings
- Those looking to develop emotional intelligence and manage conversations without conflict
Day by day
Course Outline
- How do you perceive the world?
- How do you make stories to understand what goes on around you?
- How do these stories come to define your behaviours?
- How can you use story analysis to improve your communication with others?
Want a copy of the outlines in your inbox?
Recognition
Accreditations
CPD Standards
Helping to develop learning worldwide.
100000+ members59+ countries3000+ chapters
ISO 9001:2015
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Price£4,300
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Covered by the LTFE Guarantee — 100% satisfactionCorporate buyer? You can request to pay by invoice at checkout.
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Dates, Venues & Prices
Select Month
Location
12 - 16Oct 2026
£4,300
30 Nov- 04 Dec 2026
£4,300
28 Dec- 01 Jan 2027
£4,300
01 - 05Feb 2027
£4,300
10 - 14May 2027
£4,300
26 - 30Jul 2027
£4,300
3for2
Training a team?
Register 3 delegates on the same course and pay for 2 — save £4,300 on this course.
Book this course
Price£4,300
Places available
OR
Covered by the LTFE Guarantee — 100% satisfactionCorporate buyer? You can request to pay by invoice at checkout.
Need help deciding?WhatsApp Isabel
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Our Communications and Public Relations (PR) training advisor — replies within an hour during working hours.
Run this course for your team
We deliver this course in-house, tailored to your organisation — at your offices or a venue of your choice, anywhere in the world.
2013delivering training since
65,000+training hours delivered
5 / 5from 100+ verified reviews
CPDaccredited courses
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What our delegates say
Thank you for the opportunity for having attended Advanced Skills of the Bid and Tender Management Process from London Training for Excellence. It was a good experience as I find myself with added knowledge so as to contribute I a more quality manner to my com…
The course is very adaptable to everyday work and contributes to developing CSR framework in our own organisation. Very practical and useful.
The training provided by LondonTFE are very inspirational and thought provoking. The outlines are comprehensive and the method of teaching is mostly practice-oriented. The LondonTFE staff always been able to balance the composition of participants, which contr…
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