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Negotiation, Persuasion and Influencing Skills
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- Negotiation, Persuasion and Influencing Skills
CPD StandardsInstant confirmationGlobal presenceThis course develops practical negotiation, persuasion and influencing skills for business professionals. It focuses on preparation, communication, stakeholder interests, value creation, objection handling and reaching agreement. Participants will learn how to influence ethically, negotiate confidently and achieve stronger outcomes in internal and external business situations.
Course Objectives
By the end of this course, participants will be able to:
- Understand the principles of effective negotiation and influence.
- Prepare for negotiations using clear objectives and priorities.
- Communicate value, interests and options persuasively.
- Manage objections, pressure and difficult negotiation behaviour.
- Build trust while protecting business outcomes.
- Apply influencing strategies with stakeholders and decision-makers.
Who Should Attend?
This course is suitable for managers, sales professionals, procurement staff, account managers, project managers, customer service managers, team leaders and anyone who needs to negotiate, persuade or influence business outcomes.
Course Outline
- Understanding negotiation styles, interests and outcomes.
- Preparing objectives, priorities, concessions and alternatives.
- Communicating value and building trust during negotiation.
- Managing objections, pressure and difficult behaviour.
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Accreditations
CPD Standards
Helping to develop learning worldwide.
ISO 9001:2015
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isabel@londontfe.com
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What our delegates say
Thank you for the opportunity for having attended Advanced Skills of the Bid and Tender Management Process from London Training for Excellence. It was a good experience as I find myself with added knowledge so as to contribute I a more quality manner to my com…
The course is very adaptable to everyday work and contributes to developing CSR framework in our own organisation. Very practical and useful.
The training provided by LondonTFE are very inspirational and thought provoking. The outlines are comprehensive and the method of teaching is mostly practice-oriented. The LondonTFE staff always been able to balance the composition of participants, which contr…
