Overview
Course Outline
Scheduled Dates

Course Overview

This course equips professionals with the essential tools and frameworks to manage vendors strategically and operationally. Participants will gain the skills needed to develop robust supplier relationships, ensure compliance, manage performance, and reduce risks in both public and private sector procurement environments.

Through real-world examples and case discussions, participants will learn how to evaluate, select, and manage vendors to support long-term value creation, service delivery, and strategic alignment.

Objective:

By the end of this course, participants will be able to:

Understand the vendor lifecycle from onboarding to contract closeout
Evaluate vendor performance using KPIs and scorecards
Develop strong, collaborative supplier relationships
Manage contractual compliance and service-level agreements (SLAs)
Identify and mitigate vendor-related risks
Handle underperformance, disputes, and vendor transitions effectively

Course Outline

Day 1: Vendor Management Foundations

The strategic role of vendor management
Vendor lifecycle and key stages
Internal stakeholder alignment
Types of vendors: critical vs operational
Vendor segmentation and governance models

Day 2: Vendor Selection and Onboarding

Supplier evaluation and scoring models
Prequalification, RFPs and sourcing strategies
Due diligence and risk assessment
Onboarding process and documentation
Establishing clear expectations and SLAs

Day 3: Performance Management and Monitoring

Setting and tracking vendor KPIs
Building vendor dashboards and scorecards
Conducting performance reviews
Feedback mechanisms and escalation routes
Data-driven decision-making

Day 4: Relationship Management and Collaboration

Strategic vs transactional vendors
Building trust and partnership
Joint improvement initiatives
Communication strategies and engagement plans
Vendor development and capacity building

Day 5: Risk, Compliance and Vendor Transitions

Contract compliance and audit processes
Managing contract variations and renewals
Handling vendor disputes and penalties
Vendor offboarding and transition plans
Final workshop: develop a vendor management framework

Schedule & Fees

3 For 2Offer

Get the most out of group training with our special discount! Register 3 of your participants together on the same course and only pay for 2.

Select Month

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January
September
November

Location

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London

New Popular

Vendor Management Capability: Building Strategic Supplier Relationships

Date: 22 - 26 Sep 2025

Duration: 5 Days

Venue: London

Price: $5,300

New Popular

Vendor Management Capability: Building Strategic Supplier Relationships

Date: 17 - 21 Nov 2025

Duration: 5 Days

Venue: London

Price: $5,300

New Popular

Vendor Management Capability: Building Strategic Supplier Relationships

Date: 19 - 23 Jan 2026

Duration: 5 Days

Venue: London

Price: $5,300

Vendor Management Capability: Building Strategic Supplier Relationships

Date: 17 - 21 Nov 2025

Duration: 5 Days

Venue: London

Price: $ 5,300

Questions? Speak to our friendly training advisor

John Bayson

Chat on Whatsapp

john@londontfe.com

+44 2071836657

CPD Standards

Employees of professional or formally regulated bodies are generally expected to have CPD accredited training. This type of accreditation ensures that the training is knowledgeable, informed and constantly updated. It ensures our standards as a company are kept high and consistent.

100000+ Members in
59+ Countries with
3000+ Chapters

Why Choose London Training For Excellence?

Reliability

We will never cancel a confirmed booking
Support

We offer around the clock support
Tailored

We customise our courses to suit your personal learning needs
Quality

Our courses are delivered by highly experienced industry experts
Recognition

All our courses are accredited by the CPD Standards Agency

Frequently Asked Questions

How can training courses be used as a company benefit?

Training is hugely beneficial to both yourself and your company. It enables you to employ new technologies, increases your productivity and enables you to be more autonomous. Have a look here at our infographic on the importance of training and development!

How often do you update your course content to ensure relevancy?

Our course content is constantly reviewed and updated to ensure we stay up to date with all the latest trends. After every course is completed we review the feedback and improve the material where necessary.

Do you keep your classroom environment and instructional methodologies current with today’s real-world workplace?

Yes, we focus our training on ‘real-world’ scenarios and our trainers are all highly experienced and skilled in their relevant fields.

Are your courses eligible for professional certification?

Yes, we offer certification with all our courses, every course is entitled to CPD (Continuous Professional Development) hours which you can put towards your professional portfolio.

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