Customer Experience Excellence Course in Barcelona
Next start 25 Jan 2027 · 1 date in Barcelona · 5 days · 20 CPD hours · from £4,300
Customer Experience Excellence runs in Barcelona on 1 date, from 25 Jan 2027.
Design customer experiences that strengthen your brand and win business from new and existing customers.
- 25 Jan 2027 next start
- 1 date in Barcelona
- 5 days in person
- 20 CPD hours
- £4,300 per delegate, exc VAT
How your customers experience your company is critical to your brand. Poor customer experiences can have catastrophic effects on brand in a very short space of time. Full course outline →
Barcelona dates & prices
| Dates | Venue | Duration | Price | |
|---|---|---|---|---|
| 25 - 29 Jan 2027 | Barcelona | 5 days | £4,300 | Register |
About the course
How your customers experience your company is critical to your brand. Poor customer experiences can have catastrophic effects on brand in a very short space of time. Positive ones, on the other hand, reinforce and strengthen your brand. Delivering a valuable and differentiated experience for customers is essential to any organisation's strategy for growth and business survival.
This highly interactive course provides delegates with a methodology for designing and delivering a customer experience which positively reflects their brand and increases business from both new and existing customers. From strategy through to implementation and evalutation, delegates will learn how to create a deliberate and consistent customer experience which increases retention, generates positive word of mouth and builds customer loyalty.
Delegates will leave the course with clear action plans for creating an internal service culture focussed on delivering seamless customer experiences which support the brand and generate positive business outcomes.
What you will learn
By the end of this interactive training programme, you will be able to:
- Identify the elements of an effective customer experience strategy
- Strengthen customer loyalty through differentiated experiences
- Select effective techniques for bringing the voice of the customer into your organisation
- Map your customer journeys
- Encourage a service culture
- Develop an action plan to create seamless customer experiences
Full day-by-day outline, accreditations and who should attend →
Accreditations
Frequently asked questions
When does Customer Experience Excellence next run in Barcelona?
The next start in Barcelona is 25 Jan 2027 (25 - 29 Jan 2027); 1 date is scheduled in Barcelona.
Where in Barcelona is the course held?
At a central Barcelona business venue; the address and joining instructions are confirmed on your booking.
How much does Customer Experience Excellence cost in Barcelona?
£4,300 per delegate, including tuition, materials and your CPD certificate (20 CPD hours). UK VAT applies only to UK-billed bookings. Pay online by card, Apple Pay, Google Pay or PayPal, or request an invoice.
Can I book Customer Experience Excellence in Barcelona for a group?
Yes: register 3 delegates on the same date and pay for 2, or ask for a group quote. We also run this course in-house, at your offices in Barcelona, or at a venue of your choice.
Customer Experience Excellence in other cities
Training a team in Barcelona?
Register 3 delegates and pay for 2, or have Customer Experience Excellence delivered in-house at your offices.
