Healthcare Change Management and Transformation
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Overview
Course Outline
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Healthcare change initiatives frequently fail due to poor alignment, weak communication, and low adoption. This course provides a structured approach to leading and managing change in healthcare organisations, focusing on people impact, stakeholder confidence, and operational continuity. Participants develop practical skills to plan change, manage resistance, communicate effectively, and embed new ways of working sustainably.
Participants will be able to:
- Understand change dynamics and adoption challenges in healthcare
- Build structured change plans aligned to operational realities
- Communicate change clearly and consistently to stakeholders
- Manage resistance and maintain workforce engagement
- Embed change through routines, standards, and accountability
- Measure adoption and sustain transformation outcomes
Who Should Attend?
Executives, managers, project leads, transformation teams, HR, operations leaders, department heads, service leads.

Healthcare Change Management and Transformation
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Isabel Harkous
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